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A importância de um Career Services universitário : o caso do Career Services do ISEG
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Orientador(es)
Resumo(s)
Tem se vindo a verificar que os jovens estão cada vez mais rigorosos na escolha
da Universidade, devido a vários fatores, sendo dois deles o prestígio da Universidade e
a taxa de empregabilidade após o término do curso. De maneira a serem mais
competitivas, as Universidades criaram os Career Services de modo a preparar os alunos
para o mercado de trabalho. A necessidade desta investigação incide na perceção de como
os Career Services beneficiam os alunos na acessibilidade ao mercado profissional e os
seus resultados, focando-se no Career Services do ISEG.
Para esta investigação, decidiu-se realizar um estudo de caso, usando o método de
triangulação, de maneira a entender a perspetiva dos alunos, das empresas e do Career
Services sobre esta matéria. O objetivo da triangulação, foi entender a perceção destes
grupos em questões como “O que leva um estudante a utilizar os serviços disponibilizados
por um Career Services de uma Universidade?”, “A importância da satisfação: Qual o
nível de satisfação com os serviços e atendimento do Career Services?”, “O que pensam
os colaboradores do Career Services do seu papel na Universidade, e qual a satisfação
com as suas atividades do seu dia-a-dia?” e “O Career Services no Futuro: Quais as
expetativas dos grupos interessados?”. Para a obtenção de resultados, deu-se preferência
a uma investigação que tem por base uma metodologia qualitativa e quantitativa, através
de entrevistas e questionários.
Conclui-se que os Career Services têm um impacto positivo na facilitação do
acesso ao mercado de trabalho, preparando os alunos para o mercado profissional. Através
da relação que mantém com as empresas e das reuniões frequentes, é possível transmitir
as tendências atuais do mercado profissional aos alunos, através de várias atividades como
workshops, eventos profissionais e plataformas de carreira. Este tipo de atividades
proporcionou a que alguns estudantes tenham conseguido os seus primeiros estágios, soft
skills melhoradas, melhor preparação para entrevistas e até obtenção de emprego.
It has been observed that young people are increasingly more rigorous in their choice of University, due to several factors, two of them being the prestige of the University and the employability rate after graduation. In order to be more competitive, Universities have created Career Services to prepare students for the job market. The need for this research focuses on the perception of how Career Services benefit students in their accessibility to the professional market and their results, focusing on ISEG's Career Services. For this research, it was decided to conduct a case study, using the triangulation method, in order to understand the perspective ofstudents, companies and Career Services on this matter. The objective of triangulation was to understand the perception of these groups in questions such as "What leads a student to use the services provided by Career Services of a University?", "The importance of satisfaction: What is the level of satisfaction with the services and care of Career Services?", "What do Career Services' employees think about their role at the University, and how satisfied are they with their day-to-day activities?" and "Career Services in the Future: What are the expectations of the groups involved?". To obtain results, preference was given to research based on a qualitative and quantitative methodology, through interviews and questionnaires. It can be concluded that Career Services has a positive impact in facilitating access to the labor market, preparing students for the professional market. Through their relationship with companies and frequent meetings, they are able to transmit current trends in the professional market to students, through various activities such as workshops, professional events and career platforms. These types of activities have allowed some students to get their first internships, enhance their soft skills, better prepare themselves for interviews and obtain employment.
It has been observed that young people are increasingly more rigorous in their choice of University, due to several factors, two of them being the prestige of the University and the employability rate after graduation. In order to be more competitive, Universities have created Career Services to prepare students for the job market. The need for this research focuses on the perception of how Career Services benefit students in their accessibility to the professional market and their results, focusing on ISEG's Career Services. For this research, it was decided to conduct a case study, using the triangulation method, in order to understand the perspective ofstudents, companies and Career Services on this matter. The objective of triangulation was to understand the perception of these groups in questions such as "What leads a student to use the services provided by Career Services of a University?", "The importance of satisfaction: What is the level of satisfaction with the services and care of Career Services?", "What do Career Services' employees think about their role at the University, and how satisfied are they with their day-to-day activities?" and "Career Services in the Future: What are the expectations of the groups involved?". To obtain results, preference was given to research based on a qualitative and quantitative methodology, through interviews and questionnaires. It can be concluded that Career Services has a positive impact in facilitating access to the labor market, preparing students for the professional market. Through their relationship with companies and frequent meetings, they are able to transmit current trends in the professional market to students, through various activities such as workshops, professional events and career platforms. These types of activities have allowed some students to get their first internships, enhance their soft skills, better prepare themselves for interviews and obtain employment.
Descrição
Mestrado Bolonha em Ciências Empresariais
Palavras-chave
Career Services Universidades Empregabilidade ISEG Alunos Mercado de Trabalho Universities Employability Students Labor Market
Contexto Educativo
Citação
Rodrigues, Natacha Rafaela Ferreira (2022). “A importância de um Career Services universitário : o caso do Career Services do ISEG”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Editora
Instituto Superior de Economia e Gestão