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A influência da liderança paradoxal na eficácia organizacional e na intenção de saída : o papel da segurança psicológica e do êxito dos trabalhadores
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Num ambiente organizacional marcado por rápidas mudanças tecnológicas e sociais, têm sido desafiados os estilos tradicionais de liderança, e é essencial compreender como os líderes acompanham estas evoluções, e de que modo gerem o equilíbrio de tensões contraditórias de forma eficaz. Assim, a liderança paradoxal surge como uma resposta para estas necessidades e exigências, promovendo ambientes flexíveis, inovadores e eficazes. O presente estudo visa compreender o impacto da liderança paradoxal através da segurança psicológica e do thriving at work, e de que forma estes fatores diminuem a intenção de saída e aumentam a eficácia organizacional. Para isso, foi adotada uma abordagem quantitativa, através do desenvolvimento de um questionário online a 246 profissionais de diversas áreas de atividade. Os resultados sugerem que a liderança paradoxal influência positivamente a segurança psicológica, o thriving at work e a eficácia organizacional. Além disso, verificou-se que tanto a segurança psicológica como o thriving at work têm um impacto direto e positivo na eficácia organizacional. Relativamente à intenção de saída, apenas o thriving at work contribui para reduzir a intenção de saída dos trabalhadores. Este estudo contribui para o aprofundamento da literatura sobre este estilo de liderança e oferece implicações teóricas e práticas relevantes para o aumento da eficácia organizacional.
In an organizational environment marked by rapid technological and social changes, traditional leadership styles have been challenged, and it is therefore essential to understand how leaders follow these developments and how they manage the balance of contradictory tensions effectively. Thus, paradoxical leadership emerges as a response to these needs and demands, promoting flexible, innovative, and effective environments. The present study aims to understand the impact of paradoxical leadership through psychological safety or thriving at work, and how these factors decrease turnover intention and increase organizational effectiveness. For this, a quantitative approach was adopted, through the development of an online questionnaire administered to 246 professionals from various fields of activity. The results suggest that paradoxical leadership positively influences psychological safety, thriving at work, and organizational effectiveness. Furthermore, it was found that both psychological safety and thriving at work have a direct and positive impact on organizational effectiveness. Regarding turnover intention, only thriving at work showed a statistically significant negative relationship. The results suggest that paradoxical leadership plays an important role in organizational contexts. This study contributes to the deepening of the literature on this leadership style and offers relevant theoretical and practical implications for increasing organizational effectiveness.
In an organizational environment marked by rapid technological and social changes, traditional leadership styles have been challenged, and it is therefore essential to understand how leaders follow these developments and how they manage the balance of contradictory tensions effectively. Thus, paradoxical leadership emerges as a response to these needs and demands, promoting flexible, innovative, and effective environments. The present study aims to understand the impact of paradoxical leadership through psychological safety or thriving at work, and how these factors decrease turnover intention and increase organizational effectiveness. For this, a quantitative approach was adopted, through the development of an online questionnaire administered to 246 professionals from various fields of activity. The results suggest that paradoxical leadership positively influences psychological safety, thriving at work, and organizational effectiveness. Furthermore, it was found that both psychological safety and thriving at work have a direct and positive impact on organizational effectiveness. Regarding turnover intention, only thriving at work showed a statistically significant negative relationship. The results suggest that paradoxical leadership plays an important role in organizational contexts. This study contributes to the deepening of the literature on this leadership style and offers relevant theoretical and practical implications for increasing organizational effectiveness.
Descrição
Trabalho Final de Mestrado, Ciências Empresariais, ISEG, 2025.
Palavras-chave
Paradoxical leadership psychological safety ; thriving at work organizational efficacy turnover intention Liderança paradoxal segurança psicológica thriving at work eficácia organizacional intenção de saída