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Abstract(s)
O absentismo é um tema há muito estudado dado a sua associação a baixos níveis
de desempenho e produtividade. Uma vez que as ausências são, muitas vezes,
inesperadas, o absentismo envolve muitos custos, diretos ou indiretos, o que prejudica a
organização, na sua eficiência e volume de negócio. Acresce que as ausências também se
traduzem na perda de relação com os restantes membros da equipa e no distanciamento
face à empresa. A desmotivação no trabalho é uma das principais causas que levam os
colaboradores a ausentarem-se. Esta ausência pode estar associada ao próprio trabalhador
ou ao facto do mesmo não se identificar com a função que desempenha, pelo que o papel
do líder e a forma como comunica são fatores importantes na motivação dos
trabalhadores. O principal objetivo desta investigação é averiguar em que medida a
comunicação do líder e a motivação influenciam o absentismo por parte dos trabalhadores
de uma empresa metalúrgica dedicada à produção de bicicletas. Com base numa
metodologia quantitativa, mediante aplicação de questionário, e numa amostra de 180
respostas, os resultados obtidos mostram que a comunicação do líder e a motivação dos
trabalhadores influenciam a atitude perante o absentismo e, ainda, a motivação é
mediadora entre a comunicação do líder e a atitude perante o absentismo. Estes resultados
indicam que, em termos de implicações práticas, fornecer mecanismos de melhoria da
comunicação dos líderes e de desenvolvimento motivacional dos trabalhadores devem ser
uma aposta de intervenção, com o objetivo de reduzir as ausências ao trabalho.
Absenteeism is a long-studied issue given its association with low levels of performance and productivity. Since absences are often unexpected, absenteeism involves many costs, direct or indirect, which harm the organization in its efficiency and turnover. In addition, absences also result in the loss of relationships with other team members and distance from the company itself. Demotivation at work is one of the main causes that leads employees to be absent. This absence may be associated with the worker him/herself or with the fact that he/she does not identify with the function he/she performs, so the leader's role and the way he/she communicates are important factors in motivating workers. The main objective of this research is to investigate to what extent the leader's communication and motivation influence the workers attitude towards absenteeism of the workers of a metallurgical company, dedicated to the production of bicycles. Based on a quantitative methodology, through the application of a questionnaire and a sample of 180 answers, the results show that the leader's communication and the workers' motivation influence the attitude towards absenteeism and, furthermore, motivation mediates between the leader's communication and the attitude towards absenteeism. These results indicate that, in terms of practical implications, providing mechanisms to improve leaders' communication and workers' motivational development should be an intervention focus, with the aim of reducing absenteeism from work.
Absenteeism is a long-studied issue given its association with low levels of performance and productivity. Since absences are often unexpected, absenteeism involves many costs, direct or indirect, which harm the organization in its efficiency and turnover. In addition, absences also result in the loss of relationships with other team members and distance from the company itself. Demotivation at work is one of the main causes that leads employees to be absent. This absence may be associated with the worker him/herself or with the fact that he/she does not identify with the function he/she performs, so the leader's role and the way he/she communicates are important factors in motivating workers. The main objective of this research is to investigate to what extent the leader's communication and motivation influence the workers attitude towards absenteeism of the workers of a metallurgical company, dedicated to the production of bicycles. Based on a quantitative methodology, through the application of a questionnaire and a sample of 180 answers, the results show that the leader's communication and the workers' motivation influence the attitude towards absenteeism and, furthermore, motivation mediates between the leader's communication and the attitude towards absenteeism. These results indicate that, in terms of practical implications, providing mechanisms to improve leaders' communication and workers' motivational development should be an intervention focus, with the aim of reducing absenteeism from work.
Description
Mestrado Bolonha em Gestão de Recursos Humanos
Keywords
Absentismo laboral Comunicação do Líder Motivação dos Trabalhadores Setor industrial Employee Absenteeism Leader Communication Employee Motivation Industrial Sector
Pedagogical Context
Citation
Santiago, Maria Beatriz Pereira (2023). “Absentismo, comunicação do líder e motivação dos colaboradores : estudo numa empresa metalúrgica”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Publisher
Instituto Superior de Economia e Gestão