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As implicações da gestão ambiental na performance dos estabelecimentos hoteleiros portugueses
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Orientador(es)
Resumo(s)
A ameaça ambiental ao futuro da humanidade constitui-se como uma das maiores
preocupações da sociedade moderna. Contudo, apesar da crescente literatura sobre
como as indústrias afectam o ambiente, pouca pesquisa se tem dedicado ao impacto que
a Gestão Ambiental provoca nesta indústria ao nível financeiro e operacional. Este
estudo foi realizado em Portugal, onde poucas investigações desta natureza foram
conduzidas anteriormente. Este trabalho analisa a aplicação da Gestão Ambiental por
parte dos hotéis portugueses e a sua relação com factores contextuais e de performance.
Com base numa amostra de 161 estabelecimentos hoteleiros portugueses, os
resultados sugerem que os empreendimentos hoteleiros de maior categoria, filiados em
cadeia hoteleira e mais recentes, revelam um maior compromisso com a Gestão
Ambiental; e que não existe evidência de relação entre a capacidade do hotel e a
localização em área protegida, com igual grau de compromisso. Os resultados sugerem,
também, que existe uma relação positiva entre a capacidade do hotel e o seu Resultado
Operacional Bruto (GOP), e relação positiva entre, estar filiado em cadeia hoteleira, e a
taxa de ocupação por quarto, taxa de ocupação por cama e GOP. Conclui-se, também,
que não existe relação entre a categoria do hotel e a sua performance, e finalmente que
não existe relação estatisticamente significativa entre a Gestão Ambiental dos
estabelecimentos hoteleiros portugueses e a sua performance.
Environmental threats to the future of humanity constitute a main concern of the modern society. Notwithstanding the growing body of the literature about how industries affect the environment, little research has focused either on hotel industry response to this challenge, or the impact that Environmental Management leads this industry at financial and operational level. This study was carried out in Portugal, where few investigations of this nature have been conducted before. This work analyses theimplementation of Environmental Management by the Portuguese hotels and it relation with the contextual factors and performance. Based on a sample of 161 Portuguese hotel establishments, the results suggest that the higher the category of the hotel, the more recent facility age, and being chain affiliated, the higher the levels of commitment to environmental good practices; and that there is no evidence of a significant relationship between the size of the hotel, and being located in a protected area, with the same degree of commitment. The results also suggest that there is a positive relationship between the size of the hotel and its Gross Operating Profit and a positive relationship between, being chain affiliated and the occupancy rate per bed, occupancy rate per bed and GOP. The results also conclude that there is no relationship between the hotel category and its performance, and finally that there is no statistically significant relationship between the Environmental Management of Portuguese hotel establishments and their performance.
Environmental threats to the future of humanity constitute a main concern of the modern society. Notwithstanding the growing body of the literature about how industries affect the environment, little research has focused either on hotel industry response to this challenge, or the impact that Environmental Management leads this industry at financial and operational level. This study was carried out in Portugal, where few investigations of this nature have been conducted before. This work analyses theimplementation of Environmental Management by the Portuguese hotels and it relation with the contextual factors and performance. Based on a sample of 161 Portuguese hotel establishments, the results suggest that the higher the category of the hotel, the more recent facility age, and being chain affiliated, the higher the levels of commitment to environmental good practices; and that there is no evidence of a significant relationship between the size of the hotel, and being located in a protected area, with the same degree of commitment. The results also suggest that there is a positive relationship between the size of the hotel and its Gross Operating Profit and a positive relationship between, being chain affiliated and the occupancy rate per bed, occupancy rate per bed and GOP. The results also conclude that there is no relationship between the hotel category and its performance, and finally that there is no statistically significant relationship between the Environmental Management of Portuguese hotel establishments and their performance.
Descrição
Tese de Mestrado em Gestão/MBA
Palavras-chave
Gestão ambiental Performance Hóteis Portugal Environmemtal management Hotels
Contexto Educativo
Citação
Menezes, Jorge Miguel Fialho de Souza e (2012). " As implicações da gestão ambiental na performance dos estabelecimentos hoteleiros portugueses". Tese de Mestrado. Universidade Técnica de Lisboa. Instituto Superior de Economia e Gestão.