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Advisor(s)
Abstract(s)
Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set
of cross-cutting changes that forced many employees to work from home.
Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to
remote working and to identify the relationship between emotional competencies and resistance to organisational change.
Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business
sectors
Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional
competencies have no influence whatsoever on the change management processes that take place in a remote working
environment.
Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them
adapt to this kind of work.
Description
Keywords
change; resistance, remote work; emotional competence
Pedagogical Context
Citation
Almeida, T., Ribeiro, C., Pereira, P., Campos, S., Ferreira, A., & Passos, C. (2022). The contribution of emotional competence to organisational change in a Remote working settin. Millenium - Journal of Education, Technologies, and Health, 2(19), 13–24. https://doi.org/10.29352/mill0219.27270