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Compreender o trabalho, formar e transformar : estudo em motoristas de um serviço de Águas Municipal
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O presente trabalho tem como objetivo estudar a importância de um projeto formativo marcadamente contextualizado no desenvolvimento e na transmissão de competências profissionais de prevenção de acidentes ocupacionais e desenvolvimento de ideias e propostas de melhoria. A investigação com uma linha marcadamente interventiva, inovadora e dinâmica, desenvolveu-se no sector de saneamento e distribuição de águas mais especificamente no grupo de condutores de pesados limpa- redes. Pretendeu-se desenvolver nestes operadores uma capacidade de auto-análise e auto-aprendizagem para que sejam atores ativos de mudança da sua própria realidade de trabalho. As sessões de formação foram estruturadas utilizando a metodologia ARCAV – Atividades de reflexão assistida por vídeo, através de filmagens realizadas no terreno durante intervenções destes profissionais. Resultou deste processo uma análise através da lógica do design Questions, Options & Criteria (QOC) geralmente utilizada nas tecnologias da informação e que permitiu uma formalização e organização das diferentes verbalizações com o objetivo de entender as implicações, determinantes e condições desta atividade de trabalho, sendo as questões de risco, prevenção de acidentes e saber-fazer aí integradas de uma forma natural e lógica. Discutiu-se assim a importância da análise e da auto-análise ergonómica do trabalho para o desenvolvimento da saúde e segurança, bem como a autoscopia do processo formativo, dando-se também grande relevo às situações operacionais vividas pelo investigador no decurso da intervenção.
The present work aims the importance of a contextualized training approach in the development and transfer of professional skills, specially with regard to the identification of unsafe actions, the prevention of occupational accidents and the development and creation of proposals and ideas for improvement. The research with a strong interventional, innovative and dynamic approach, is developed in the sector of public sanitation and water distribution, more specifically in the group of drivers of heavy machinery trucks. It was intended to develop kills of self-analysis and self-learning among the operators, so that they can become active actors of change their own reality. The training sessions were structured using the ARCAV methodology - Video-assisted reflection activities, through filming on the ground during interventions by these professionals. From this process we proceeded to an analysis through the logic of design (Q.O.C) generally used in information technologies and which allowed us to perform formalization and organization of various verbalizations in order to understand the implications, determinants and conditions of the work activity, situations of risk, accident prevention and pratical know-how, all integrated in a natural way. We can emphasize the importance of the ergonomic analysis and self- analysis of work as highly relevant for the development and maintenance of safety and health at work. Also we presented the autoscopy of the training process, with great emphasis on the operational situations experienced by the researcher during the intervention.
The present work aims the importance of a contextualized training approach in the development and transfer of professional skills, specially with regard to the identification of unsafe actions, the prevention of occupational accidents and the development and creation of proposals and ideas for improvement. The research with a strong interventional, innovative and dynamic approach, is developed in the sector of public sanitation and water distribution, more specifically in the group of drivers of heavy machinery trucks. It was intended to develop kills of self-analysis and self-learning among the operators, so that they can become active actors of change their own reality. The training sessions were structured using the ARCAV methodology - Video-assisted reflection activities, through filming on the ground during interventions by these professionals. From this process we proceeded to an analysis through the logic of design (Q.O.C) generally used in information technologies and which allowed us to perform formalization and organization of various verbalizations in order to understand the implications, determinants and conditions of the work activity, situations of risk, accident prevention and pratical know-how, all integrated in a natural way. We can emphasize the importance of the ergonomic analysis and self- analysis of work as highly relevant for the development and maintenance of safety and health at work. Also we presented the autoscopy of the training process, with great emphasis on the operational situations experienced by the researcher during the intervention.
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Contextualizado Propostas de melhoria Auto-análise Lógica do design Saúde e segurança Autoscopia Contextualized Ideas for improvement Self-analysis Logic of design Safety and health Autoscopy