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Práticas de Responsabilidade Social na AXA Portugal
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Com o objectivo de consolidar o conhecimento académico apreendido no Mestrado em GRH, optei pela elaboração de um estágio como Trabalho Final de Mestrado. Assim, surgiu a oportunidade de estagiar, numa empresa líder em Seguros, a AXA Portugal. Tendo integrado a área de Consultoria de RH, o estágio teve um enfoque substancial nas actividades inerentes à Diversidade e Inclusão, bem como no desenvolvimento do Programa Qualidade de Vida no Trabalho. O referencial teórico do relatório abordou o tema da Responsabilidade Social e da Diversidade, tendo em consideração uma ampliação da necessidade das empresas cobrirem estas duas temáticas, integrando ainda as várias vertentes que a constituem, como a Igualdade de Género, a Conciliação do trabalho e família e a Parentalidade. No contexto da AXA, verificou-se que as actividades de Diversidade e Inclusão se encontram alinhadas com os objectivos do negócio e assentes sobre um plano de acção. A partir destas iniciativas empreendedoras, foi possível tomar conhecimento de como construir e organizar metodicamente um projecto de elevada responsabilidade para a empresa e como ultrapassar barreiras comuns para proporcionar aos colaboradores maiores níveis de vitalidade e bem-estar. Após o término do estágio, pôde concluir-se que a AXA é uma empresa que persegue a excelência em RH, detendo boas práticas em matéria de Responsabilidade Social.
Entre as principais conclusões podem destacar-se a percepção da importância do desenvolvimento a nível pessoal e profissional, a grande interacção entre as actividades desenvolvidas e entre os colaboradores, desenvolvendo assim uma maior auto-confiança, satisfação, autonomia e criatividade.
With the main goal of solidifying in practice the academic knowledge absorbed in the HR Master, I chose an internship as my Master Final Assignment. Therefore, it eventually appeared the opportunity of working as an intern in a market leader insurance company, AXA Portugal. As a member of the HR Consultancy department, the internship was mainly focused in Diversity and Inclusion activities, as well as in the development of the Quality of Life in the Workplace Program. The theoretical component of this report lies upon Social Responsibility and Diversity, having into consideration the growing need of companies to cover these two fields, integrating its various constituent elements, such as Gender Equality, Work/Life Balance and Parenting. Considering AXA, it was verified that the Diversity and Inclusion activities were strictly aligned with the business goals and based on an action plan. Having these entrepreneurial initiatives as a starting point, it was possible to understand how to methodologically build and organize a project of high responsibility to the firm, as well as to overcome ordinary barriers to provide better health and well-being levels to workers. After the end of the internship, I concluded that AXA is a company that pursues HR excellence and has especially good practices in Social Responsibility. Among the main conclusions, one can highlight the perception of the importance of personal and professional development, and the strong interaction with both fellow colleagues and all the activities in which I took part, which developed a greater self-confidence, satisfaction, autonomy and creativity.
With the main goal of solidifying in practice the academic knowledge absorbed in the HR Master, I chose an internship as my Master Final Assignment. Therefore, it eventually appeared the opportunity of working as an intern in a market leader insurance company, AXA Portugal. As a member of the HR Consultancy department, the internship was mainly focused in Diversity and Inclusion activities, as well as in the development of the Quality of Life in the Workplace Program. The theoretical component of this report lies upon Social Responsibility and Diversity, having into consideration the growing need of companies to cover these two fields, integrating its various constituent elements, such as Gender Equality, Work/Life Balance and Parenting. Considering AXA, it was verified that the Diversity and Inclusion activities were strictly aligned with the business goals and based on an action plan. Having these entrepreneurial initiatives as a starting point, it was possible to understand how to methodologically build and organize a project of high responsibility to the firm, as well as to overcome ordinary barriers to provide better health and well-being levels to workers. After the end of the internship, I concluded that AXA is a company that pursues HR excellence and has especially good practices in Social Responsibility. Among the main conclusions, one can highlight the perception of the importance of personal and professional development, and the strong interaction with both fellow colleagues and all the activities in which I took part, which developed a greater self-confidence, satisfaction, autonomy and creativity.
Descrição
Mestrado em Gestão de Recursos Humanos
Palavras-chave
Gestão de Recursos Humanos Responsabilidade Social Diversidade e Inclusão AXA Portugal Human Resource Management Social Responsibility Diversity and Inclusion
Contexto Educativo
Citação
Conceição, Maria Inês Marcelino Sampaio Pereira (2011). "Práticas de Responsabilidade Social na AXA Portugal". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão