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Análise e melhoria de uma solução Business Intelligence de apoio à tomada de decisão sobre os ODS de uma instituição de ensino superior
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Resumo(s)
A Organização das Nações Unidas (ONU) na sequência da conferência, sobre o Desenvolvimento Sustentável, realizada em 2012, lançou 17 Objetivos de Desenvolvimento Sustentável (ODS), que definem as prioridades e aspirações globais para erradicar a pobreza e criar uma vida com dignidade e oportunidades para todos, dentro dos limites do planeta até 2030.
Embora a implementação desta iniciativa seja em grande medida responsabilidade dos governos de cada país, as Instituições de Ensino Superior (IES), sendo órgãos privilegiados na disseminação de conhecimento representam um papel crucial sobre os ODS. As IES podem contribuir para os ODS em quatro vertentes diferentes, que são a investigação, o ensino, o campus e a sociedade. Embora as quatros atividades sejam frequentemente abordadas separadamente, na realidade elas estão intimamente interligadas.
No âmbito deste projeto, desenvolvido em parceria com o Instituto Superior de Economia e Gestão da Universidade de Lisboa (ISEG) foi elaborada uma solução de Business Intelligence (BI), que consegue mapear de forma clara e correta o impacto das atividades de ensino e de investigação realizadas pelo ISEG entre 2011 e 2021.
Assim, utilizando as diretrizes dos desenvolvimentos realizados e após avaliar as possíveis fontes de dados, verificou-se a necessidade de adicionar novas dimensões (“DimPeople” e “DimDepartment”) ao modelo dimensional existente, estudar novos requisitos, bem como atualizar e modificar as informações analisadas e respetivas fontes de dados.
Apesar das dificuldades sentidas durante o processo de extração de dados, este desenvolvimento permitiu consolidar temáticas lecionadas no mestrado, adquirir novos conhecimentos e ainda possibilitou elaborar um conjunto de dashboard para que o ISEG possa tomar decisões tendo por base a análise fornecida
Following the United Nations (UN) conference on Sustainable Development, held in 2021, 17 Sustainable Development Goals (SDGs) were launched, which define global priorities and aspirations to eradicate poverty and create a life with dignity and opportunities for all, within the limits of our planet by 2030. Although each country’s government is largely responsible for the implementation of this initiative, Higher Education Institutions (HEI), which are privileged bodies in the dissemination of knowledge, play a crucial role on the SDGs. HEI can contribute to the SDGs in four different ways, which are research, education, campus and society. Even though the four activities are often discussed separately, in reality they are closely intertwined. In the scope of this project, developed in partnership with the Higher Institute of Economics and Management of the University of Lisbon (ISEG), a Business Intelligence (BI) solution was developed that can clearly and correctly map the impact of the teaching and research activities carried out by ISEG between 2011 and 2021. Thus, using the guidelines of the developments carried out and after evaluating the possible data sources, it was necessary to add new dimensions ("DimPeople" and "DimDepartment") to the existing dimensional model, study new requirements, as well as update and modify the analyzed information and respective data sources. Despite the difficulties experienced during the data extraction process, this development allowed to consolidate themes taught in the master's degree, to acquire new knowledge and also to elaborate a set of dashboards so that ISEG can make decisions based on the analysis provided.
Following the United Nations (UN) conference on Sustainable Development, held in 2021, 17 Sustainable Development Goals (SDGs) were launched, which define global priorities and aspirations to eradicate poverty and create a life with dignity and opportunities for all, within the limits of our planet by 2030. Although each country’s government is largely responsible for the implementation of this initiative, Higher Education Institutions (HEI), which are privileged bodies in the dissemination of knowledge, play a crucial role on the SDGs. HEI can contribute to the SDGs in four different ways, which are research, education, campus and society. Even though the four activities are often discussed separately, in reality they are closely intertwined. In the scope of this project, developed in partnership with the Higher Institute of Economics and Management of the University of Lisbon (ISEG), a Business Intelligence (BI) solution was developed that can clearly and correctly map the impact of the teaching and research activities carried out by ISEG between 2011 and 2021. Thus, using the guidelines of the developments carried out and after evaluating the possible data sources, it was necessary to add new dimensions ("DimPeople" and "DimDepartment") to the existing dimensional model, study new requirements, as well as update and modify the analyzed information and respective data sources. Despite the difficulties experienced during the data extraction process, this development allowed to consolidate themes taught in the master's degree, to acquire new knowledge and also to elaborate a set of dashboards so that ISEG can make decisions based on the analysis provided.
Descrição
Mestrado Bolonha em Gestão de Sistemas de Informação
Palavras-chave
Objetivos de Desenvolvimento Sustentável Instituições de Ensino Superior Business Intelligence Ensino Investigação Modelo Dimensional Sustainable Development Goals Higher Education Institutions Education Research Dimensional Model
Contexto Educativo
Citação
Cruz, Maria Beatriz Silveira (2022). “Análise e melhoria de uma solução Business Intelligence de apoio à tomada de decisão sobre os ODS de uma instituição de ensino superior”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Editora
Instituto Superior de Economia e Gestão