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Design de interação no apoio à recuperação de vítimas de Violência Sexual : empoderar as mulheres vítimas através de uma plataforma online
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Orientador(es)
Resumo(s)
A violência sexual representa uma grave violação dos direitos humanos, afetando profundamente o bem-estar, a identidade e as relações das vítimas. Esta investigação explora de que forma o Design de Interação, através de uma plataforma online, pode apoiar no percurso de recuperação e empoderar as mulheres vítimas deste tipo de violência. Embora possa atingir pessoas de todos os géneros, em Portugal 87% das vítimas identificadas são mulheres. Assente numa abordagem de Human-Centered Design e metodologias de Design Participativo, esta investigação visou o desenvolvimento de artefacto interativo que responda às necessidades das utilizadoras, promovendo confiança, empoderamento, apoio emocional, apoio processual, partilha e acesso a recursos úteis no percurso de recuperação. O processo dividiu-se em três fases: (i) exploratória: com revisão de literatura, entrevistas a três especialistas e um design workshop com cinco mulheres sobreviventes; (ii) generativa: com desenvolvimento iterativo de protótipos através de Research Through Design; (iii) avaliativa: com entrevistas a três vítimas, três psicólogas e três designers, além de um questionário sobre Processo, Invenção, Relevância e Extensão. Os resultados indicam que a plataforma proposta pode apoiar a recuperação das vítimas, e empoderá-las, demonstrando que o Design de Interação pode contribuir significativamente para causas sociais complexas e gerar conhecimento transformador.
Sexual violence represents a severe violation of human rights, deeply affecting the well-being, identity, and relationships of its victims. This research explores how Interaction Design, through an online platform, can support the recovery journey and empower women who have experienced this form of violence. Although it can affect individuals of all genders, in Portugal 87% of identified victims are women. Grounded in a Human-Centered Design approach and Participatory Design methodologies, an interactive artifact was developed to respond to users’ needs, fostering safety, emotional support, empowerment, and access to useful resources. The process was divided into three main phases: (i) exploratory: involving a literature review, interviews with three experts, and a design workshop with five women survivors; (ii) generative: through iterative prototyping using a Research Through Design approach; and (iii) evaluative: with interviews involving three survivors, three psychologists, and three designers, complemented by a questionnaire assessing Process, Invention, Relevance, and Reach. The findings suggest that the proposed platform can effectively support the recovery process and empower victims, demonstrating that Interaction Design can meaningfully contribute to complex social issues and generate transformative knowledge.
Sexual violence represents a severe violation of human rights, deeply affecting the well-being, identity, and relationships of its victims. This research explores how Interaction Design, through an online platform, can support the recovery journey and empower women who have experienced this form of violence. Although it can affect individuals of all genders, in Portugal 87% of identified victims are women. Grounded in a Human-Centered Design approach and Participatory Design methodologies, an interactive artifact was developed to respond to users’ needs, fostering safety, emotional support, empowerment, and access to useful resources. The process was divided into three main phases: (i) exploratory: involving a literature review, interviews with three experts, and a design workshop with five women survivors; (ii) generative: through iterative prototyping using a Research Through Design approach; and (iii) evaluative: with interviews involving three survivors, three psychologists, and three designers, complemented by a questionnaire assessing Process, Invention, Relevance, and Reach. The findings suggest that the proposed platform can effectively support the recovery process and empower victims, demonstrating that Interaction Design can meaningfully contribute to complex social issues and generate transformative knowledge.
Descrição
Dissertação de mestrado, Design de Interação, 2025, Universidade de Lisboa, Faculdade de Arquitetura
Palavras-chave
interaction design sexual violence online platforms human-centered design participatory design design de interação violência sexual plataforma online , human-centered design design participativo