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Práticas de gestão de recursos humanos e cultura : um estudo exploratório de empresas em Angola
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Orientador(es)
Resumo(s)
As práticas de Gestão de Recursos Humanos (GRH) podem desempenhar um papel fundamental nas organizações, se processos como Recrutamento & Selecção, Formação & Desenvolvimento, assim como práticas de Avaliação do Desempenho e Retenção dos colaboradores, forem pensados de forma estratégica para as organizações. A gestão estratégica dos recursos humanos nas organizações pode gerar valor e promover a competitividade.
Esta pesquisa incide sobre as recentes práticas de GRH desenvolvidas na África Subsariana (AS), mais precisamente em Angola, tendo sobretudo em conta a sua relação com a cultura. Trata-se de um estudo exploratório e qualitativo, estando dividido em duas partes fundamentais: pesquisa bibliográfica e estudo empírico.
Na pesquisa bibliográfica explicamos as 6 dimensões da cultura estudadas por Hofstede e as 9 desenvolvidas no projecto GLOBE. No estudo empírico, foram realizadas 7 entrevistas com gestores e coordenadores de GRH que trabalham em diferentes organizações do sector público e do sector privado em Angola.
Os resultados provam que existem grandes empresas onde práticas como Recrutamento & Selecção, Formação & Desenvolvimento, Avaliação do Desempenho, assim como a Retenção dos colaboradores estão, em geral, bem desenvolvidas. Contudo, verificámos que alguns desafios, como o tipo de economia, o tipo de cultura, o nepotismo e a corrupção contribuem negativamente para o desenvolvimento das práticas de GRH.
The Human Resources Management (HRM) practices can play an important role in organizations, when processes such as Recruitment & Selection, Training & Development, as well as Employee Performance Appraisal and Retention are strategically thought out for organizations. Strategic HRM in organizations can generate value and promote competitiveness. This research focuses on recent HRM practices developed in sub-Saharan Africa, more precisely in Angola, taking mainly into account its relationship with culture. It is an exploratory and qualitative study, being divided into two fundamental parts: theoretical research and empirical study. From the theoretical point of view, we used the 6 dimensions of culture studied by Hofstede and the 9 dimensions developed by the GLOBE Project. In the empirical study, 7 interviews were conducted with HRM managers and coordinators who work in different organisations, in the public and private sector, in Angola. The results of this study show there are large companies where practises such as Recruitment & Selection, Training & Development, Performance Appraisal, as well as Retention of employees are generally well developed. However, we have found some challenges, such as the type of economy, type of culture, nepotism and corruption, which are contributing negatively to the development of HRM practices.
The Human Resources Management (HRM) practices can play an important role in organizations, when processes such as Recruitment & Selection, Training & Development, as well as Employee Performance Appraisal and Retention are strategically thought out for organizations. Strategic HRM in organizations can generate value and promote competitiveness. This research focuses on recent HRM practices developed in sub-Saharan Africa, more precisely in Angola, taking mainly into account its relationship with culture. It is an exploratory and qualitative study, being divided into two fundamental parts: theoretical research and empirical study. From the theoretical point of view, we used the 6 dimensions of culture studied by Hofstede and the 9 dimensions developed by the GLOBE Project. In the empirical study, 7 interviews were conducted with HRM managers and coordinators who work in different organisations, in the public and private sector, in Angola. The results of this study show there are large companies where practises such as Recruitment & Selection, Training & Development, Performance Appraisal, as well as Retention of employees are generally well developed. However, we have found some challenges, such as the type of economy, type of culture, nepotism and corruption, which are contributing negatively to the development of HRM practices.
Descrição
Mestrado em Gestão de Recursos Humanos
Palavras-chave
Práticas de GRH Cultura África Subsariana Angola HRM Practices Culture Sub-Saharan Africa
Contexto Educativo
Citação
Rasgado, Sergina Daniela Ferreira (2019). "Práticas de gestão de recursos humanos e cultura : um estudo exploratório de empresas em Angola". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão