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Liderança e comportamentos de cidadania organizacional : a influência no desempenho organizacional
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Resumo(s)
A sociedade organizacional encontra-se mergulhada num ambiente que se caracteriza por um nível crescente de exigência, requerendo cada vez mais o esforço dos seus colaboradores na prossecução dos objetivos organizacionais. Associados ao desempenho organizacional, é neste domínio que os líderes assumem um papel fundamental, destacando-se na literatura os estilos de liderança transformacional e transacional. Estudos evidenciam uma relação íntima entre os referidos estilos de liderança e o desempenho organizacional com os comportamentos de cidadania organizacional, atuando enquanto antecedente e consequência, respetivamente.
Neste contexto, a presente dissertação tem como objetivo investigar a relação existente entre os estilos de liderança transformacional (LT) e transacional (LTr), os comportamentos de cidadania organizacional (CCO) e o desempenho organizacional (DO) no Comando Distrital da Polícia de Segurança Pública de Faro (CD Faro). A metodologia adotada foi de cariz quantitativo, nomeadamente, por meio de uma investigação por inquérito através de questionário, tendo-se realizado a recolha de dados em seis unidades de polícia do CD Faro.
A taxa de resposta foi de 51%, sendo a amostra composta por 289 indivíduos a desempenharem funções policiais, das carreiras de chefe e agente de polícia, os quais na sua grande maioria são do género masculino, 92%, com uma faixa etária acima dos 40 anos, 73%.
De encontro ao defendido na literatura, os resultados obtidos evidenciam a existência de uma relação significativamente positiva entre as variáveis estudadas, bem como um efeito mediador de alguns comportamentos de cidadania organizacional na relação entre os estilos de liderança transformacional e transacional e o desempenho organizacional.
The organizational society is immersed in an environment which is characterized by a growing level of demanding, requiring more and more effort from its cooperators to develop organizational objectives. Associated to organizational performance, it is in this realm that leaders assume a fundamental role, with transformational and transactional leadership emphasized in literature. Studies evince a thigh relation between the above mentioned leadership styles, organizational performance and organizational citizenship behavior, acting as an antecedent and consequence, respectively. In this context, this dissertation intends to investigate the relation between transformational (LT) and transactional (LTr) leadership, organizational citizenship behavior (CCO) and organizational performance (DO) at the District Headquarters of Public Security Police in Faro (CD Faro). Quantitative methodology was used, namely by means of survey research with questionnaires, and data collections was conducted in six police units in CD Faro. The response rate was 51%, with the sample comprising 289 individuals performing police functions, from chief career to police officer, who are mostly male, 92%, aged 40 and above, 73%. According to what is defended in literature, the obtained results show the existence of a significantly positive relation between the studied variables, as well as a mediator effect of some organizational citizenship behaviors in the relation between transformational and transactional leadership styles and organizational performance.
The organizational society is immersed in an environment which is characterized by a growing level of demanding, requiring more and more effort from its cooperators to develop organizational objectives. Associated to organizational performance, it is in this realm that leaders assume a fundamental role, with transformational and transactional leadership emphasized in literature. Studies evince a thigh relation between the above mentioned leadership styles, organizational performance and organizational citizenship behavior, acting as an antecedent and consequence, respectively. In this context, this dissertation intends to investigate the relation between transformational (LT) and transactional (LTr) leadership, organizational citizenship behavior (CCO) and organizational performance (DO) at the District Headquarters of Public Security Police in Faro (CD Faro). Quantitative methodology was used, namely by means of survey research with questionnaires, and data collections was conducted in six police units in CD Faro. The response rate was 51%, with the sample comprising 289 individuals performing police functions, from chief career to police officer, who are mostly male, 92%, aged 40 and above, 73%. According to what is defended in literature, the obtained results show the existence of a significantly positive relation between the studied variables, as well as a mediator effect of some organizational citizenship behaviors in the relation between transformational and transactional leadership styles and organizational performance.
Descrição
Mestrado em Gestão de Recursos Humanos
Palavras-chave
Liderança Liderança Transformacional Liderança Transacional Comportamentos de cidadania organizacional Desempenho Organizacional Polícia de Segurança Pública Leadership Transformational leadership Transactional leadership Organizational citizenship behavior Organizational performance Public Security Police
Contexto Educativo
Citação
Sousa, João Pedro Lages Gomes de (2016). "Liderança e comportamentos de cidadania organizacional : a influência no desempenho organizacional". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão