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Advisor(s)
Abstract(s)
Com este estudo pretendeu-se compreender como a implementação das tecnologias 4.0 está a afetar a estrutura e a organização dos sistemas de saúde.
A Quarta Revolução Industrial está a mudar a forma como a saúde é entendida, transformando os métodos de tratamento e diagnóstico, os processos de gestão, bem como a relação entre profissionais de saúde, pacientes, governos e stakeholders do setor da saúde, impactando a estrutura e organização dos sistemas de saúde.
Assim, para dar resposta à questão nuclear deste estudo, optou-se por um estudo exploratório descritivo de abordagem qualitativa, sendo elaboradas entrevistas semiestruturadas a personalidades nacionais e internacionais da área da saúde do setor e a stakeholders do setor da saúde, de forma a ter um conhecimento da sua perceção sobre a temática do estudo em causa.
Os resultados do nosso estudo sugeriram que as tecnologias 4.0 atualmente implementadas no sector da saúde estão a permitir mudanças organizacionais e estruturais nos sistemas de saúde. Identificamos os fatores dificultadores e facilitadores da implementação de tecnologias provenientes da Quarta Revolução Industrial nos sistemas de saúde e observamos os efeitos das tecnologias 4.0, tanto na eficácia como na eficiência dos mesmos. Constatamos ainda que os governos estão a acompanhar a evolução da Quarta Revolução Industrial através de regulamentações e políticas que favorecem a introdução das tecnologias 4.0 nos seus sistemas de saúde. Por fim pudemos perceber que a implementação de tecnologias 4.0 nos sistemas de saúde está a trazer benefícios para o cidadão, dando-lhes uma maior acessibilidade aos mesmos e capacitando-os com um maior controlo da gestão do seu estado de saúde.
Pelos resultados obtidos através da aplicação de entrevistas baseadas nos 8 objetivos específicos deste estudo, foi possível observar que as tecnologias 4.0 estão a ter um impacto na estrutura e organização dos sistemas de saúde.
This study aimed to understand how the implementation of 4.0 technologies is affecting the structure and organization of health systems. The Fourth Industrial Revolution is changing the way health is understood, transforming treatment and diagnostic methods, management processes, as well as the relationship between health professionals, patients, governments and stakeholders in the health sector, impacting the structure and organization of health systems. Thus, to answer the nuclear question of this study, we opted for a descriptive exploratory study of qualitative approach, and semi-structured interviews were applied to national and international personalities and stakeholders of the healthcare sector, in order to have a knowledge of their perception about the theme of the study in question. The results of our study suggested that 4.0 technologies currently implemented in the healthcare sector are enabling organizational and structural changes in health systems. We identified the most difficult and facilitating factors of the implementation of technologies from the Fourth Industrial Revolution in health systems and observed their effects, both on their effectiveness and efficiency. We also found that governments are following the evolution of the Fourth Industrial Revolution through regulations and policies that favour the introduction of 4.0 technologies into their health systems. Finally, we could see that the implementation of 4.0 technologies in health systems is bringing benefits to the citizen, giving them greater accessibility and empowering them with greater control of the management of their health status. From the results obtained through the application of interviews based on the 8 specific objectives of this study, it was possible to observe that 4.0 technologies are having an impact on the structure and organization of health systems.
This study aimed to understand how the implementation of 4.0 technologies is affecting the structure and organization of health systems. The Fourth Industrial Revolution is changing the way health is understood, transforming treatment and diagnostic methods, management processes, as well as the relationship between health professionals, patients, governments and stakeholders in the health sector, impacting the structure and organization of health systems. Thus, to answer the nuclear question of this study, we opted for a descriptive exploratory study of qualitative approach, and semi-structured interviews were applied to national and international personalities and stakeholders of the healthcare sector, in order to have a knowledge of their perception about the theme of the study in question. The results of our study suggested that 4.0 technologies currently implemented in the healthcare sector are enabling organizational and structural changes in health systems. We identified the most difficult and facilitating factors of the implementation of technologies from the Fourth Industrial Revolution in health systems and observed their effects, both on their effectiveness and efficiency. We also found that governments are following the evolution of the Fourth Industrial Revolution through regulations and policies that favour the introduction of 4.0 technologies into their health systems. Finally, we could see that the implementation of 4.0 technologies in health systems is bringing benefits to the citizen, giving them greater accessibility and empowering them with greater control of the management of their health status. From the results obtained through the application of interviews based on the 8 specific objectives of this study, it was possible to observe that 4.0 technologies are having an impact on the structure and organization of health systems.
Description
Dissertação de Mestrado em Administração Pública na Especialidade de Administração da Saúde
Keywords
Administração Pública Quarta Revolução Industrial Sistemas de Saúde New Public Governance Governance E-Government Public Administration Fourth Industrial Revolution Health Systems New Public Governance Governance E-Government
Pedagogical Context
Citation
Publisher
Instituto Superior de Ciências Sociais e Políticas