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Inteligência emocional e liderança ética : efeitos no comprometimento organizacional
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Orientador(es)
Resumo(s)
Os diversos escândalos corporativos que têm vindo a ser reportados aumentaram a consciencialização sobre a necessidade de mais estudos acerca da ética nos negócios e, em particular, sobre a relevância dos líderes nesse processo. A tomada de decisões não éticas veio reforçar a necessidade de se estudar as competências sociais e emocionais dos líderes, bem como o impacto das perceções dos colaboradores sobre os seus superiores nas suas atitudes face à organização.
Assim, o presente trabalho tem como principal objetivo estudar os efeitos da perceção da liderança ética e da inteligência emocional do líder no comprometimento organizacional afetivo dos colaboradores. Para tal, foi analisada uma amostra de 73 colaboradores das mais variadas organizações em Portugal, através de inquéritos por questionário, distribuídos através de redes sociais.
Os resultados obtidos evidenciaram a presença de uma relação positiva entre as variáveis independentes e a variável dependente, isto é, entre a inteligência emocional e a liderança ética com o comprometimento organizacional afetivo sentido pelos colaboradores. Mais ainda, verificou-se uma relação de influência entre as perceções de inteligência emocional e de liderança ética.
The multiple corporate scandals that have been reported in recent years have raised awareness to the need for further studies on business ethics and the importance of the leaders in this process. The non-ethical decision-making came to reinforce the need to study the social and emotional skills of leaders, as well as the impact of employees' perceptions on their leaders in their attitudes towards the organization. The present study aims to study the effects of the perception of the leader's ethical leadership and emotional intelligence on the affective organizational commitment felt by employees. To this end, a sample of 73 employees from several organizations in Portugal was analysed through questionnaire surveys, distributed through social networks. The results obtained evidence the presence of a positive relationship between the independent variables and the dependent variable, that is, between emotional intelligence and ethical leadership with affective organizational commitment. Furthermore, it was shown that there is a relation of influence between perceptions of emotional intelligence and those of ethical leadership.
The multiple corporate scandals that have been reported in recent years have raised awareness to the need for further studies on business ethics and the importance of the leaders in this process. The non-ethical decision-making came to reinforce the need to study the social and emotional skills of leaders, as well as the impact of employees' perceptions on their leaders in their attitudes towards the organization. The present study aims to study the effects of the perception of the leader's ethical leadership and emotional intelligence on the affective organizational commitment felt by employees. To this end, a sample of 73 employees from several organizations in Portugal was analysed through questionnaire surveys, distributed through social networks. The results obtained evidence the presence of a positive relationship between the independent variables and the dependent variable, that is, between emotional intelligence and ethical leadership with affective organizational commitment. Furthermore, it was shown that there is a relation of influence between perceptions of emotional intelligence and those of ethical leadership.
Descrição
Mestrado em Ciências Empresariais
Palavras-chave
Inteligência Emocional Liderança Ética Comprometimento Organizacional Comprometimento Organizacional Afetivo Emotional Intelligence Ethical Leadership Organizational Commitment Affective Organizational Commitment
Contexto Educativo
Citação
Barros, Ana Rita Hubbe Monteiro de (2020). "Inteligência emocional e liderança ética : efeitos no comprometimento organizacional". Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão