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"Connected 24/7" : off-work hours technology assisted job demand e o bem-estar no trabalho : o papel mediador da relação trabalho-família
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Resumo(s)
O presente estudo tem como principal objetivo analisar a relação entre off-TAJD e o Bem-
Estar dos colaboradores – burnout e engagement – assim como explorar a relação entre
off-TAJD e o burnout, analisando o papel mediador do CTF e explorar a relação entre off-
TAJD e o engagement, analisando o papel mediador do ETF na relação entre as duas. No
total foram analisadas 338 respostas de colaboradores de uma empresa de serviços a
operar em Portugal, não sendo corroboradas as hipóteses em estudo. Os resultados
evidenciam que as off-TAJD se relacionam positivamente com o engagement, e apresenta
uma relação indireta com o burnout, só havendo relação aquando da presença do conflito
trabalho-família. Mais, a relação entre off-TAJD e engagement é fortalecida aquando da
presença do enriquecimento trabalho-família. Os resultados alcançados contribuem para
a literatura ao fornecerem uma nova perspetiva nos efeitos positivos das off-TAJD e nas
suas implicações no Bem-Estar dos indivíduos, bem como no Balanço Trabalho-Família,
tendo como modelo a Teoria de Conservação de Recursos. Também as implicações
praticas, limitações e sugestões para estudos futuros são apresentadas.
The aim of the present study is to analyse the relation between off-TAJD and the wellbeing – burnout and engagement - of employees, as well as analyse the relation between off-TAJD and burnout and the mediator role of work-to-family conflict (WFC) and analyse de relation between off-TAJD and engagement and the mediator role of work-tofamily enrichment (WTE). A total of 338 answers were analysed from a services company in Portugal, and the hypothesis were not corroborated. The results showcase the positive relation between off-TAJD and engagement and an indirect relation between off-TAJD and burnout, that only exists when WFC is present. Furthermore, the relation between off-TAJD and engagement is stronger when WTE is present. The results contribute to the literature by allowing a better understanding on the positive effects of the off-TAJD on the employees well-being and work-to-family balance, using the Conservation of Resources Theory as framework. Some practical implications, limitations and suggestions for future studies are also presented.
The aim of the present study is to analyse the relation between off-TAJD and the wellbeing – burnout and engagement - of employees, as well as analyse the relation between off-TAJD and burnout and the mediator role of work-to-family conflict (WFC) and analyse de relation between off-TAJD and engagement and the mediator role of work-tofamily enrichment (WTE). A total of 338 answers were analysed from a services company in Portugal, and the hypothesis were not corroborated. The results showcase the positive relation between off-TAJD and engagement and an indirect relation between off-TAJD and burnout, that only exists when WFC is present. Furthermore, the relation between off-TAJD and engagement is stronger when WTE is present. The results contribute to the literature by allowing a better understanding on the positive effects of the off-TAJD on the employees well-being and work-to-family balance, using the Conservation of Resources Theory as framework. Some practical implications, limitations and suggestions for future studies are also presented.
Descrição
Tese de mestrado, Psicologia (Área de Especialização em Psicologia dos Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2019
Palavras-chave
Burnout Engagement Bem-estar no trabalho Teses de mestrado - 2019