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Digitalization and Public Services: A Labour Perspective

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Resumo(s)

This report was commissioned by PSI. In addition to an extensive literature review, the study finds its main sources in interviews and information gathered from trade union representatives from PSI-affiliated organizations in different public service sectors around the world, including in Africa (Burkina Faso, Morocco), Asia (South Korea, Singapore, India), North America (Canada, United States), South America (Argentina, Brazil) and Europe (Denmark, France, Germany, Norway, Spain, and the United Kingdom). The interviewees represent a wide range of public services from central administration and local and regional government to health and care services, hospitals, utilities, police, emergency services and education and cultural services.

Descrição

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Contexto Educativo

Citação

Voss, E., Rego, R. (2019). Digitalization and Public Services: A Labour Perspective. Public Services International / Friedrich-Ebert-Stifung Bonn

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Editora

Public Services International / Friedrich-Ebert-Stifung Bonn.

Licença CC