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When Technologies are Not Enough: The Challenges of Digital Interventions to Address Loneliness in Later Life

dc.contributor.authorBarbosa Neves, Barbara
dc.contributor.authorWaycott, Jenny
dc.contributor.authorMaddox, Alexia
dc.date.accessioned2023-11-10T14:37:21Z
dc.date.available2023-11-10T14:37:21Z
dc.date.issued2021-08-24
dc.description.abstractThis article discusses sociotechnical challenges of technology-based interventions to address loneliness in later life. We bring together participatory and multidisciplinary research conducted in Canada and Australia to explore the limits of digital technologies to help tackle loneliness among frail older people (aged 65+). Drawing on three case studies, we focus on instances when technology-based interventions, such as communication apps, were limiting or failed, seeming to enhance rather than lessen loneliness. We also unpack instances where the technologies being considered did not match participants’ social needs and expectations, preventing adoption, use, and the intended outcomes. To better grasp the negative unintended consequences of these technological interventions, we combine a relational sociological approach to loneliness with the Strong Structuration Theory developed by sociologist Rob Stones. This combined lens highlights the connection between sociotechnical factors and their agentic and structural contexts, facilitating a rich understanding of why and when technologies fail and limit.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationBarbosa Neves, B., Waycott, J., & Maddox, A. (2023). When Technologies are Not Enough: The Challenges of Digital Interventions to Address Loneliness in Later Life. Sociological Research Online, 28(1), 150-170. https://doi.org/10.1177/13607804211029298pt_PT
dc.identifier.doi10.1177/13607804211029298pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.5/29363
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relationThe author(s) disclosed receipt of the following financial support for the research, authorship, and/ or publication of this article: The research reported in relation to Case 1 (Dr Neves) was supported by GRAND NCE as well as by AGE-WELL NCE Inc., both members of the Government of Canada’s Networks of Centres of Excellence research programme. Case 2 (A/Prof. Waycott) was funded by a grant from the Australian Research Council (LP120100022). Case 3 (Dr Neves) was supported by a Monash University Research Grant. Additionally, A/Prof Waycott is supported by an Australian Research Council Future Fellowship (FT170100420) funded by the Australian Government.pt_PT
dc.subjectAgeing; Co-design; Digital Technologies; Loneliness; Older People; Relational Sociology; Strong Structuration Theory; Technology-based Interventions; Unintended Consequences.pt_PT
dc.titleWhen Technologies are Not Enough: The Challenges of Digital Interventions to Address Loneliness in Later Lifept_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage170pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage150pt_PT
oaire.citation.titleSociological Research Onlinept_PT
oaire.citation.volume28pt_PT
person.familyNameNeves
person.familyNameWaycott
person.familyNameMaddox
person.givenNameBarbara Barbosa
person.givenNameJenny
person.givenNameAlexia
person.identifier582356
person.identifier.orcid0000-0002-4490-4322
person.identifier.orcid0000-0002-4634-0532
person.identifier.orcid0000-0002-5618-5476
person.identifier.ridA-1564-2016
person.identifier.scopus-author-id55753025000
person.identifier.scopus-author-id6603125468
person.identifier.scopus-author-id56921731500
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication8850ef28-37fc-44bd-8175-f896f7feccb2
relation.isAuthorOfPublication.latestForDiscovery5c461a4c-f9a0-4b61-9cf2-6e792bb3d0da

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