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Advisor(s)
Abstract(s)
Esta investigação objetiva o entendimento das práticas de administração e gestão das Forças Armadas portuguesas, com incidência na medição do desempenho organizacional. Para tal, contextualiza este estudo nas teorias da Administração Pública assentes em três paradigmas (Old Public Administration, New Public Management e Public Governance) e o argumento de que os stakeholders são a força motora da gestão do desempenho no setor público.
Assim, identifica as práticas de gestão utilizadas com base nos três principais paradigmas da Administração Pública, a existência de subconjuntos de metodologias de gestão empregues e examina as práticas de medição do desempenho organizacional utilizadas e as que deveriam ser utilizadas.
A recolha dos dados é efetuada através das perceções dos militares e é baseada em entrevistas, questionários e análise documental. Os resultados demonstram uma gestão híbrida e complexa com as ideologias Old Public Administration enraizadas, a existência de diferenças nas perceções dos militares ao longo da estrutura hierárquica e que deveria existir uma mudança das práticas de medição do desempenho organizacional utilizadas.
This investigation aims to understand the administration and management of the portuguese Armed Forces practices, with a focus on measuring organizational performance. For that, we frame the research on Public Administration theories based on three paradigms (Old Public Administration, New Public Management and Public Governance) and the argument that stakeholders are the driving force of performance management in the public sector. Thus, it identifies the management practices used based on the three main paradigms of Public Administration, the existence of subsets of management methodologies used and examines the organizational performance measurement practices used and those that should be used. Data collection is carried out through the militar personnel perceptions using interviews, questionnaires and document analysis. The results demonstrate a hybrid and complex management with the Old Public Administration ideologies rooted in it, the existence of differences in the militar personnel perception's throughout the hierarchical structure and that there should be a change in the organizational performance measurement practices used.
This investigation aims to understand the administration and management of the portuguese Armed Forces practices, with a focus on measuring organizational performance. For that, we frame the research on Public Administration theories based on three paradigms (Old Public Administration, New Public Management and Public Governance) and the argument that stakeholders are the driving force of performance management in the public sector. Thus, it identifies the management practices used based on the three main paradigms of Public Administration, the existence of subsets of management methodologies used and examines the organizational performance measurement practices used and those that should be used. Data collection is carried out through the militar personnel perceptions using interviews, questionnaires and document analysis. The results demonstrate a hybrid and complex management with the Old Public Administration ideologies rooted in it, the existence of differences in the militar personnel perception's throughout the hierarchical structure and that there should be a change in the organizational performance measurement practices used.
Description
Keywords
Old Public Administration New Public Management Public Governance Desempenho organizacional Organizações militares Organizational Performance Military Organizations
Pedagogical Context
Citation
Castanho, Ana Mafalda Martins (2025). "As práticas de medição do desempenho organizacional no contexto dos paradigmas da administração pública:evidência nas forças armadas portuguesas". Tese de Doutoramento. Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Publisher
Instituto Superior de Economia e Gestão