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Logística do frio : importância do Cross-Docking na indústria alimentar
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Orientador(es)
Resumo(s)
No contexto atual de uma economia global e competitiva, as empresas vêem-se obrigadas a dar rápidas repostas às necessidades de mercado e a adaptarem-se de forma constante. Além disso, assistimos, nos últimos anos, ao agravamento da situação económica e financeira em Portugal, o que levou a uma crescente preocupação na redução de custos nos vários segmentos da cadeia de abastecimento (Carvalho, 2012).
Neste sentido, uma melhor eficiência da gestão de armazéns e transportes é uma das vias de redução dos custos de uma empresa. Sendo que no sector alimentar torna-se imperativo adaptar a distribuição à complexidade dos fluxos registados e às exigências dos clientes.
Deste modo, este estudo procede a uma análise da plataforma de cross docking em duas empresas distribuidoras de produtos alimentares numa vertente da logística do frio, tendo como objectivo principal percecionar quais os resultados obtidos e quais as dificuldades sentidas pelo operador logístico com o processo cross docking e ainda as principais motivações para a implementação do processo logístico.
Esta investigação permitiu concluir que as empresas em análise utilizam o cross docking de forma recorrente e ainda que adotaram este processo logístico para responderem de forma adequada aos desafios dos seus clientes.
In the current context of a global and competitive economy, companies are forced to respond quickly to market needs and to adapt constantly. In addition, in recent years we have witnessed a worsening of the economic and financial situation in Portugal, which has led to a growing concern to reduce costs in the various segments of the supply chain. In this sense, a better efficiency of the management of warehouses and transports is one of several ways of reducing the costs of a company. Since in the food sector it is imperative to adapt the distribution to the complexity of the registered flows and the requirements of the customers. Thus, this study proceeds to an analysis of the cross docking platform in two food distributors in a cold logistics area, with the main objective to understand the results obtained and the difficulties experienced by the logistics operator with the cross docking process and also the main motivations for the implementation of the logistics process. This investigation allowed to conclude that the companies in analysis use cross docking in a recurring way and yet they have adopted this logistic process to respond adequately to the constant challenges of their clients.
In the current context of a global and competitive economy, companies are forced to respond quickly to market needs and to adapt constantly. In addition, in recent years we have witnessed a worsening of the economic and financial situation in Portugal, which has led to a growing concern to reduce costs in the various segments of the supply chain. In this sense, a better efficiency of the management of warehouses and transports is one of several ways of reducing the costs of a company. Since in the food sector it is imperative to adapt the distribution to the complexity of the registered flows and the requirements of the customers. Thus, this study proceeds to an analysis of the cross docking platform in two food distributors in a cold logistics area, with the main objective to understand the results obtained and the difficulties experienced by the logistics operator with the cross docking process and also the main motivations for the implementation of the logistics process. This investigation allowed to conclude that the companies in analysis use cross docking in a recurring way and yet they have adopted this logistic process to respond adequately to the constant challenges of their clients.
Descrição
Mestrado em Gestão e Estratégia Industrial
Palavras-chave
Cross Docking Cross Dock Logística do Frio Sector Alimentar Cadeia de Abastecimento Cold Logistics Food Sector Supply Chain
Contexto Educativo
Citação
Santos, Ana Filipa Lourenço dos (2017). "Logística do frio : importância do Cross-Docking na indústria alimentar". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão