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The impact of Industry 4.0 on organizational performance : the case of Pakistan’s retail industry

dc.contributor.authorAli, Shahbaz
dc.contributor.authorXie, Yongping
dc.date.accessioned2022-01-11T11:50:24Z
dc.date.available2022-01-11T11:50:24Z
dc.date.issued2021
dc.description.abstractPurpose – The purpose of this paper was to assess and determine the impact of the five core technologies of Industry 4.0 (3D Printing, Big Data Analytics, Cloud Computing, Internet of Things (IoT) and Robotics) on the organizational performance of the retail industry in the context of Pakistan. Design/methodology/approach – Pakistan’s retail industry was chosen as the target sector, and the target population was composed of senior-level employees, including managers from first-level positions to top-level positions, as well as subordinate employees working under the supervision of first-level managers, possessing the technological know-how of Industry 4.0. The data were collected through a matrix-based survey questionnaire that was based on a five-point Likert scale, ranging from “strongly agree” to “strongly disagree.” The process of data analysis was conducted using IBM SPSS Statistics. Findings – The findings obtained by this research work showed a significant relationship among the five core pillars of Industry 4.0 and the organizational performance of Pakistan’s retail industry. Besides, the obtained findings provided preliminary evidence that Industry 4.0’s disruptive technologies, particularly, 3D printing, big data analytics, cloud computing, IoT and robotics, could help Pakistan’s retail industry solve various problems and challenges, such as meager revenues, increased expenses and unorganized systems. Originality/value – The present study extended the theoretical body of knowledge through studying and examining Industry 4.0’s five crucial factors that significantly contribute to the service sector, particularly, the retail industry, of the big emerging markets (BEM) economies, including Pakistan.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAli, Shahbaz e Yongping Xie (2021). "The impact of Industry 4.0 on organizational performance : the case of Pakistan’s retail industry". European Journal of Management Studies, 26(2/3):63-86pt_PT
dc.identifier.doi10.1108/EJMS-01-2021-0009pt_PT
dc.identifier.issn2183-4172
dc.identifier.issn2635-2648 (online)
dc.identifier.urihttp://hdl.handle.net/10400.5/22980
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmeraldpt_PT
dc.subjectIndustry 4.0pt_PT
dc.subjectOrganizational performancept_PT
dc.subjectService sectorpt_PT
dc.subjectRetail industrypt_PT
dc.subjectBig emerging markets (BEM)pt_PT
dc.titleThe impact of Industry 4.0 on organizational performance : the case of Pakistan’s retail industrypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceLisbonpt_PT
oaire.citation.endPage86pt_PT
oaire.citation.issue2/3pt_PT
oaire.citation.startPage63pt_PT
oaire.citation.titleEuropean Journal of Management Studiespt_PT
oaire.citation.volume26pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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