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Intervening on Burnout in complex organizations : the incomplete process of an action research in the hospital

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dc.contributor.authorRamos, Sara
dc.contributor.authorCosta, Patrícia
dc.contributor.authorPassos, Ana M.
dc.contributor.authorSilva, Sílvia A.
dc.contributor.authorLeite, Ema
dc.date.accessioned2021-06-01T13:37:23Z
dc.date.available2021-06-01T13:37:23Z
dc.date.issued2020
dc.descriptionCopyright © 2020 Ramos, Costa, Passos, Silva and Sacadura-Leite. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.pt_PT
dc.description.abstractHealth professionals are at high risk for developing burnout symptoms. Directed at reducing the organizational variables affecting professionals' burnout, an action research was developed in a specific sector of a large hospital, with 59 doctors, 66 nurses, and 42 ancilliary professionals. Researchers conducted 11 interviews, one focus group, and 20 h of in loco observation. Professionals report demotivation and the need to address the emotional part of their job. Nonetheless, the hierarchy blocked the proposed intervention possibilities. Organizational factors are unequivocally relevant, particularly in complex settings with emotionally charged interactions, and the direct hierarchy is pivotal for facilitating organizational change.pt_PT
dc.description.sponsorshipThe research leading to these results has received funding from the European Union’s Seventh Framework Programme (FP7-HEALTH-2009-single-stage) under grant agreement no. (242084). This work was supported by Fundação para a Ciência e a Tecnologia, grant UIDB/00315/2020.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFront Psychol. 2020 Sep 23;11:2203pt_PT
dc.identifier.doi10.3389/fpsyg.2020.02203pt_PT
dc.identifier.eissn1664-1078
dc.identifier.urihttp://hdl.handle.net/10451/48291
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherFrontierspt_PT
dc.relationImproving quality and safety in the hospital: The link between organisational culture, burnout, and quality of care
dc.relationBusiness Research Unit - BRU-IUL
dc.relation.publisherversionhttps://www.frontiersin.org/journals/psychologypt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectAction researchpt_PT
dc.subjectBurnoutpt_PT
dc.subjectHealth professionalspt_PT
dc.subjectInterventionpt_PT
dc.subjectLeadershippt_PT
dc.titleIntervening on Burnout in complex organizations : the incomplete process of an action research in the hospitalpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardNumber242084
oaire.awardNumberUIDB/00315/2020
oaire.awardTitleImproving quality and safety in the hospital: The link between organisational culture, burnout, and quality of care
oaire.awardTitleBusiness Research Unit - BRU-IUL
oaire.awardURIinfo:eu-repo/grantAgreement/EC/FP7/242084/EU
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F00315%2F2020/PT
oaire.citation.titleFrontiers in Psychologypt_PT
oaire.citation.volume11pt_PT
oaire.fundingStreamFP7
oaire.fundingStream6817 - DCRRNI ID
person.familyNameLeite
person.givenNameEma
person.identifier.orcid0000-0003-2718-8472
project.funder.identifierhttp://doi.org/10.13039/501100008530
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameEuropean Commission
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication22034dde-451a-470e-b2b1-0a4ccb8663da
relation.isAuthorOfPublication.latestForDiscovery22034dde-451a-470e-b2b1-0a4ccb8663da
relation.isProjectOfPublication237bd377-d4d4-4a12-a2ef-5467c65272a9
relation.isProjectOfPublication53dcad07-5375-4186-be88-c31c1db9cf77
relation.isProjectOfPublication.latestForDiscovery237bd377-d4d4-4a12-a2ef-5467c65272a9

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