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O bem-estar numa empresa da indústria farmacêutica
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As preocupações com o bem-estar dos colaboradores são um dos principais desafios e preocupações para muitas organizações. A gestão de recursos humanos tem progressivamente dado importância aos temas: equilíbrio trabalho-família, condições de trabalho, satisfação no trabalho, stress no trabalho e controlo no trabalho, que podem impactar o bem-estar dos colaboradores.
Na indústria farmacêutica, estas preocupações tornam-se mais evidentes, uma vez que a indústria é extremamente competitiva, procurando destacar-se dos concorrentes. As organizações desta indústria têm procurado, de forma proativa, destacar-se pelo compromisso com os colaboradores no âmbito da promoção do bem-estar e da oferta de condições de trabalho competitivas.
Este projeto pretendeu identificar os níveis de bem-estar geral dos colaboradores de uma empresa da indústria farmacêutica, compreender se existiam diferenças significativas entre géneros ou grupos etários e propor melhorias para as iniciativas de bem-estar da organização.
Para a fase de diagnóstico – identificação dos níveis de bem-estar dos colaboradores –, foi aplicado um questionário aos colaboradores da organização, tendo resultado uma amostra de 99 participantes. De modo a aprofundar os resultados realizou-se um focus group com as duas equipas que apresentaram níveis mais elevados de stress. Os resultados do questionário revelaram que os níveis de bem-estar geral dos colaboradores da organização são elevados e que, de um modo geral, estão satisfeitos com o seu trabalho, com as condições de trabalho e apresentam um bom equilíbrio trabalho-família. Pese embora o stress no trabalho não esteja negativamente correlacionado com o bem-estar geral, foi possível confirmar que os níveis de stress no trabalho são bastante mais elevados em departamentos de suporte. O focus group permitiu compreender os motivos para os níveis de stress mais elevados nestes departamentos.
Concerns about employee well-being are one of the main challenges and concerns for many organisations. Human resource management has progressively given importance to the following issues: work-family balance, working conditions, job satisfaction, stress at work,and control at work, all of which can have an impact on employee well-being. In the pharmaceutical industry, these concerns are becoming ever evident, as the industry is extremely competitive and seeks to stand out from competitors. Organisations in this industry have proactively sought to stand out for their commitment to employees in terms of promoting well-being and offering competitive working conditions. The aim of this project was to identify the levels of general well-being among the employees of a company in the pharmaceutical industry, to understand whether there were significant differences between genders or age groups and to propose improvements to the organisation well-being initiatives. For the diagnostic phase -identifying employee well-being levels -a questionnaire was administered to the organisation's employees, resulting in a sample of 99 participants. In order to deepen the results, a focus group was held with the two teams that showed the highest levels of stress. The results of the questionnaire showed that the general well-being of the organisation's employees is high and that, in general, they are satisfied with their work, with working conditions and have a good work-lifebalance. Although work-related stress is not negatively correlated with general well-being, it was possible to confirm that levels of work-related stress are much higher in support departments. The focus group allowed to understand the reasons for the higher stress levels in these departments.
Concerns about employee well-being are one of the main challenges and concerns for many organisations. Human resource management has progressively given importance to the following issues: work-family balance, working conditions, job satisfaction, stress at work,and control at work, all of which can have an impact on employee well-being. In the pharmaceutical industry, these concerns are becoming ever evident, as the industry is extremely competitive and seeks to stand out from competitors. Organisations in this industry have proactively sought to stand out for their commitment to employees in terms of promoting well-being and offering competitive working conditions. The aim of this project was to identify the levels of general well-being among the employees of a company in the pharmaceutical industry, to understand whether there were significant differences between genders or age groups and to propose improvements to the organisation well-being initiatives. For the diagnostic phase -identifying employee well-being levels -a questionnaire was administered to the organisation's employees, resulting in a sample of 99 participants. In order to deepen the results, a focus group was held with the two teams that showed the highest levels of stress. The results of the questionnaire showed that the general well-being of the organisation's employees is high and that, in general, they are satisfied with their work, with working conditions and have a good work-lifebalance. Although work-related stress is not negatively correlated with general well-being, it was possible to confirm that levels of work-related stress are much higher in support departments. The focus group allowed to understand the reasons for the higher stress levels in these departments.
Descrição
Mestrado Bolonha em Gestão de Recursos Humanos
Palavras-chave
Gestão de Recursos Humanos Bem-estar Stress no Trabalho Condições de Trabalho Equilíbrio Trabalho-Família Satisfação no Trabalho
Contexto Educativo
Citação
Reis, Ana Rita da Silva (2023). “O bem-estar numa empresa da indústria farmacêutica”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Editora
Instituto Superior de Economia e Gestão