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Partilha e retenção do conhecimento em funcionários no fim da carreira : revisão sistemática da literatura
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O presente trabalho final de mestrado procurou perceber o quê e como se tem abordado o problema relacionado à partilha e retenção do conhecimento em funcionários no fim de carreira, para isso o estudo foi norteado pelas seguintes questões: Questão de pesquisa 1-Qual o padrão e evolução dos estudos sobre Partilha e retenção de conhecimento em fim de carreira no período de 2016 - 2022? Questão de pesquisa 2- Quais os mecanismos usados no processo de partilha e retenção do conhecimento? Questão de pesquisa 3-Quais as limitações e sugestões de investigações futuras dos estudos? Para respondê-las realizou-se uma revisão sistemática da literatura científica, entre os anos 2016 a 2022, nas bases de dados Scopus, WoS e Emerald.
A partilha de conhecimentos é tida como um processo de aprendizagem das organizações. Os conhecimentos estão distribuídos nas formas explícita e tácita e sendo esta última considerada de difícil codificação, conversão e explicitação e é tida como fonte de vantagem competitiva para aquelas organizações que a sabem gerir. A literatura demonstra que diversos fatores podem influenciar positiva ou negativamente o processo de partilha e retenção do conhecimento, como a confiança, a estrutura organizacional e a cultura organizacional. Os resultados encontrados sugerem a importância das organizações incorrerem em práticas de partilha e retenção de conhecimento através da adoção dos mecanismos de partilha e retenção do conhecimento com vista a minimizar o impacto da perda do conhecimento proveniente do fim de carreira dos funcionários seniores das organizações. Estes achados corroboram com a tendência já presente na literatura académica.
This work sought to understand what and how the problem related to knowledge sharing and retention in employees at the end of their careers has been addressed. To this end, the study was guided by the following questions: Research question 1-What is the standard and evolution of studies on Sharing and retaining knowledge at the end of your career, in the period 2016 - 2022? Research question 2- What mechanisms are used in the knowledge sharing and retention process? Research question 3-What are the limitations and suggestions for future investigation of the studies? To answer them, a systematic review of the scientific literature was carried out, between the years 2016 and 2022, in the Scopus, WoS and Emerald data bases. Knowledge sharing is seen as a learning process for organizations. Knowledge is distributed in explicit and tacit forms and the latter is considered difficult to codify, convert and make explicit and is seen as a source of competitive advantage for those organizations that know how to manage it. The literature demonstrates that several factors can positively or negatively influence the process of sharing and retaining knowledge, trust, organizational structure, organizational culture. The results found suggest the importance of organizations engaging in knowledge sharing and retention practices through the adoption of knowledge sharing and retention mechanisms to minimize the impact of the loss of knowledge resulting from the end of the career of the organizations senior employees. These findings corroborate the trend already present in academic literature.
This work sought to understand what and how the problem related to knowledge sharing and retention in employees at the end of their careers has been addressed. To this end, the study was guided by the following questions: Research question 1-What is the standard and evolution of studies on Sharing and retaining knowledge at the end of your career, in the period 2016 - 2022? Research question 2- What mechanisms are used in the knowledge sharing and retention process? Research question 3-What are the limitations and suggestions for future investigation of the studies? To answer them, a systematic review of the scientific literature was carried out, between the years 2016 and 2022, in the Scopus, WoS and Emerald data bases. Knowledge sharing is seen as a learning process for organizations. Knowledge is distributed in explicit and tacit forms and the latter is considered difficult to codify, convert and make explicit and is seen as a source of competitive advantage for those organizations that know how to manage it. The literature demonstrates that several factors can positively or negatively influence the process of sharing and retaining knowledge, trust, organizational structure, organizational culture. The results found suggest the importance of organizations engaging in knowledge sharing and retention practices through the adoption of knowledge sharing and retention mechanisms to minimize the impact of the loss of knowledge resulting from the end of the career of the organizations senior employees. These findings corroborate the trend already present in academic literature.
Descrição
Mestrado Bolonha em Gestão de Recursos Humanos
Palavras-chave
partilha de conhecimento retenção do conhecimento conhecimento tácito conhecimento explicito reforma knowledge sharing knowledge retention tacit knowledge explicit knowledge retirement
Contexto Educativo
Citação
Casimiro, Gelâzia Isabel Morais (2023). “Partilha e retenção do conhecimento em funcionários no fim da carreira : revisão sistemática da literatura”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Editora
Instituto Superior de Economia e Gestão