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Does purpose matter? Exploring its impact on individuals and organizations

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Abstract(s)

This thesis investigates whether and how purpose drives performance, progressing from its definition as an individual motivator to its role as a driver of organizational success. Despite increasing emphasis on purpose in academic literature and management practice, gaps remain regarding the alignment of individual and organizational purpose, the role of leadership, and its measurable impact on business outcomes. Addressing these gaps, this research introduces models that connect individual purpose to organizational performance, illustrating how purpose is applied and experienced within business contexts. Study 1 establishes the conceptual foundations of purpose, distinguishing it from terms such as goals and meaning, and develops frameworks for aligning individual intentions with collective organizational objectives. Study 2 expands on the individual to organizational connection by focusing on the role of leaders, particularly CEOs, as the most influential individuals in crafting and embedding an organization’s purpose. Through interviews with senior leaders, this qualitative study identifies a four-phase process based on how leader’s perceive their role in creating purpose-driven organizations. Study 3 is a quantitative study using survey data to examine how employees, as a key stakeholder group, perceive organizational purpose and its influence on their individual performance, and overall organizational outcomes. The study highlights the critical roles of responsible leadership and job satisfaction in mediating these effects. Overall, the findings of this research demonstrate that purpose, when authentically embedded by leadership and perceived as meaningful by employees, fosters job satisfaction and perceived individual and organizational performance.

Description

Keywords

Purpose Organizations Stakeholders Strategy Leadership

Pedagogical Context

Citation

Jones, Leigh Ann (2025). "Does purpose matter? Exploring its impact on individuals and organizations". Tese de Doutoramento. Universidade de Lisboa. Instituto Superior de Economia e Gestão.

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Publisher

Instituto Superior de Economia e Gestão

CC License