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Análise de eficiência no setor hoteleiro em Portugal com recurso à metodologia Data Envelopment Analysis

2025Dissertação de mestrado Acesso aberto
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dc.contributor.authorFarinha, Catarina de Lemos
dc.contributor.institutionFaculdade de Ciências
dc.contributor.supervisorFonseca, Raquel João Espinha
dc.contributor.supervisorSilva, Ricardo Fernando Ferreira Reis da
dc.date.accessioned2026-01-05T18:55:01Z
dc.date.available2026-01-05T18:55:01Z
dc.date.issued2025
dc.descriptionTese de Mestrado, Matemática Aplicada à Economia e Gestão, 2025, Universidade de Lisboa, Faculdade de Ciências
dc.description.abstractThe Portuguese economy shows a growing dependence on the tourism sector. In this sense, the overall objective of this study is to evaluate the efficiency of various Portuguese hotels using the Data Envelopment Analysis (DEA) methodology, a benchmarking technique often used to determine the efficiency of production systems. The DEA technique is a mathematical programming method that uses linear adjustment by data surface points to plot a non-parametric efficiency frontier, analyzing the optimal combinations between inputs and outputs. Seventeen hotels located in Portugal were evaluated, using data from the year 2024. The names and locations of the hotels will not be disclosed in this study. Four different models were considered, with constant or variable returns, and input or output orientation. The results revealed that the number of inefficient units is higher than the number of efficient units in almost all models. The models developed took into account all hotel units, revealing significant heterogeneity among the 17 units. Models I and III (variable returns to scale) classified the largest number of hotels as efficient, while Models II and IV (constant returns to scale) showed more inefficiencies.en
dc.formatapplication/pdf
dc.identifier.tid204173434
dc.identifier.urihttp://hdl.handle.net/10400.5/116481
dc.language.isopor
dc.subjectEfficiency
dc.subjectHospitality Sector
dc.subjectData Envelopment Analysis
dc.subjectBenchmarking
dc.titleAnálise de eficiência no setor hoteleiro em Portugal com recurso à metodologia Data Envelopment Analysispt
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsopenAccess

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