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O impacto da crise Covid-19 nas empresas familiares do setor do alojamento
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Orientador(es)
Resumo(s)
Desde o início da crise da COVID-19 que o impacto da pandemia na indústria do alojamento em Portugal foi significativamente subestimado, não existindo ainda um conhecimento fundamentado dos cenários e efeitos da crise, mas que tudo aponta para repercussões sem precedentes nesta indústria. Portanto, esta dissertação tem como intenção o estudo dos efeitos da pandemia da COVID-19, a curto e a longo prazo, na indústria do alojamento em Portugal pretendendo contribuir para o conhecimento sobre as características dinâmicas das organizações de gestão familiar e tendo como objetivo avaliar a resiliência e métodos de sobrevivência face a uma crise através do desenvolvimento de um modelo conceptual que explora um conjunto de variáveis neste âmbito. As perguntas de investigação foram testadas através da divulgação de um inquérito, utilizando para isso uma base de dados de contactos fornecida pela Informa D&B, com empresas do setor do alojamento. As 684 respostas e consequentes resultados obtidos permitiram concluir empiricamente que existem relações entre várias características de uma empresa familiar (orientação para a família e riqueza socio-emocional) e características empresariais (orientação empreendedora e sustentabilidade do negócio), mas ainda provar que estas conexões permitem salvar um negócio de um desastre a nível global. Este presente estudo possibilitou uma abordagem diferente aos temas investigados, realçando a importância da família e do empreendedorismo nas empresas de cariz familiar na forma como sobrevivem a períodos de crise extrema, mantendo sempre como foco principal, a sustentabilidade da organização.
Since the beginning of the COVID-19 crisis, the impact of the pandemic on the accommodation industry in Portugal has been significantly underestimated, and there is still no substantiated knowledge of the scenarios and effects of this crisis, but everything points to unprecedented repercussions in this industry. Therefore, this dissertation aims to study the short and long-term pandemic effects of COVID-19 in the accommodation industry in Portugal, contributing to the knowledge about the dynamic characteristics of family that run organizations and aiming to assess resilience and survival methods in the face of a crisis through the development of a well-structured conceptual model. The research questions were tested through a survey with data collected from a database of contacts provided by Informa D&B for companies in the accommodation sector. The 684 answers and the consequent results obtained, allowed for empirical evidence supporting the relationships between several characteristics of a family business (family orientation and socio-emotional wealth) and business characteristics (entrepreneurial orientation and business sustainability), but also to prove that these connections between these different characteristics can save a business from a disaster at a global level. This present study enabled a different approach to the topics investigated, highlighting the importance of family and entrepreneurship in family-oriented companies in the way they survive to periods of extreme crisis, always keeping as a main focus, the sustainability of the organization.
Since the beginning of the COVID-19 crisis, the impact of the pandemic on the accommodation industry in Portugal has been significantly underestimated, and there is still no substantiated knowledge of the scenarios and effects of this crisis, but everything points to unprecedented repercussions in this industry. Therefore, this dissertation aims to study the short and long-term pandemic effects of COVID-19 in the accommodation industry in Portugal, contributing to the knowledge about the dynamic characteristics of family that run organizations and aiming to assess resilience and survival methods in the face of a crisis through the development of a well-structured conceptual model. The research questions were tested through a survey with data collected from a database of contacts provided by Informa D&B for companies in the accommodation sector. The 684 answers and the consequent results obtained, allowed for empirical evidence supporting the relationships between several characteristics of a family business (family orientation and socio-emotional wealth) and business characteristics (entrepreneurial orientation and business sustainability), but also to prove that these connections between these different characteristics can save a business from a disaster at a global level. This present study enabled a different approach to the topics investigated, highlighting the importance of family and entrepreneurship in family-oriented companies in the way they survive to periods of extreme crisis, always keeping as a main focus, the sustainability of the organization.
Descrição
Mestrado Bolonha em Ciências Empresariais
Palavras-chave
COVID-19 Empresas Familiares Setor do Alojamento Orientação para a Família Orientação Empreendedora Riqueza-Socio-Emocional Sustentabilidade Family Businesses Accommodation Sector Family Orientation Entrepreneurial Orientation Socio-Emotional Wealth Sustainability
Contexto Educativo
Citação
Calado, Maria Montalvão Aguiar de Matos (2021). "O impacto da crise Covid-19 nas empresas familiares do setor do alojamento". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Editora
Instituto Superior de Economia e Gestão