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Authors
Advisor(s)
Abstract(s)
O presente estudo tem o seu foco no modelo de maturidade para gestão de projetos Organizational Project Management Maturity Model (OPM3), desenvolvido pelo Project Management Institute (PMI). O objetivo foi aferir a relação entre a adoção deste modelo de maturidade e o desempenho evidenciado pelos projetos das organizações. O desempenho dos projetos realizados pelas organizações foi analisado com base em entrevistas realizadas a gestores de projetos e tendo em conta cinco variáveis, nomeadamente: o âmbito, o calendário, o custo, as expetativas dos clientes e a satisfação da equipa de projeto.
Atualmente, pouca evidência é encontrada na literatura académica a respeito dos impactos que os modelos de maturidade têm sobre a gestão de projetos e respetivos desempenhos. São precisos mais estudos que digam respeito ao desempenho evidenciado pelos projetos das organizações que adotaram os modelos de maturidade para gestão de projetos, de modo que se compreenda melhor esta relação.
O presente estudo possibilitou a obtenção de dados que confirmam que o modelo OPM3 proporcionou contributos positivos no desempenho dos projetos das organizações analisadas.
Alguns dos entrevistados afirmaram que a adoção do modelo OPM3 permitiu às suas organizações a concretização de aspetos importantes como melhoria nos processos que possibilitavam uma definição do âmbito mais acertada, melhorias nos processos de comunicação das partes interessadas nos projetos e a obtenção de mapas de melhorias que auxiliavam no cumprimento do calendário e dos objetivos dos projetos de forma mais pragmática e eficiente.
The main focus of this study regards to Organizational Project Management Maturity Model (OPM3), developed by Project Management Institute (PMI), which purpose was to understand the relationship between this maturity model adoption and organizations' projects performance. In this study, organizations' projects performance analysis was made upon 6 differents observable variables accomplished during projects implementation, which are: the scope, the calendar, the cost, the clients expectations, the project team and organization satisfaction. Too little studies can be found in academic literature about project management maturity models improvements upon organizations' projects performance nowadays. Still some studies must be carried on to help understand the relationship between the organizations that adopted project management maturity models and the performance showed by their projects. Thus, with this study was possible to gather data regarding some improvements that OPM3 provided to the target organizations. Some of the interviewees stated that their organizations improved projects performance by adopting the OPM3, which allowed their organizations to fulfill important aspects, e.g.: improvement in processes that allowed a much better scope definition, improvement in project stakeholders' communication processes, acquisition of improvements maps for better fulfill project calendar and objectives in a pragmatic and efficient way.
The main focus of this study regards to Organizational Project Management Maturity Model (OPM3), developed by Project Management Institute (PMI), which purpose was to understand the relationship between this maturity model adoption and organizations' projects performance. In this study, organizations' projects performance analysis was made upon 6 differents observable variables accomplished during projects implementation, which are: the scope, the calendar, the cost, the clients expectations, the project team and organization satisfaction. Too little studies can be found in academic literature about project management maturity models improvements upon organizations' projects performance nowadays. Still some studies must be carried on to help understand the relationship between the organizations that adopted project management maturity models and the performance showed by their projects. Thus, with this study was possible to gather data regarding some improvements that OPM3 provided to the target organizations. Some of the interviewees stated that their organizations improved projects performance by adopting the OPM3, which allowed their organizations to fulfill important aspects, e.g.: improvement in processes that allowed a much better scope definition, improvement in project stakeholders' communication processes, acquisition of improvements maps for better fulfill project calendar and objectives in a pragmatic and efficient way.
Description
Mestrado em Gestão de Projetos
Keywords
Desempenho dos Projetos Gestão de Projetos Modelos de Maturidade OPM3 Maturity Models Project Performance Project Management
Pedagogical Context
Citation
Bento, Ilércio Manjolo da Silva (2016). "A relação entre os modelos de maturidade e o desempenho dos projetos das organizações : estudo de caso múltiplo". Dissertação de Mestrado, Universidade de Lisboa. Instituto Superior de Economia e Gestão.
Publisher
Instituto Superior de Economia e Gestão