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O papel do onboarding e de uma equipa de buddies na integração e retenção de trainees
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Resumo(s)
As organizações têm vindo cada vez mais a apostar e investir na atração e contratação de talentos. No entanto, o elevado turnover de colaboradores afigura-se como um problema, que afeta a gestão de talento e impacta o desempenho organizacional. O presente estudo tem como objetivo analisar a importância do Onboarding estruturado e do acompanhamento de uma equipa de buddies na retenção de trainees. A investigação foi realizada numa empresa multinacional de consultoria com atuação e representação em Portugal e teve por base 10 entrevistas semidiretivas a colaboradores que são ou foram trainees da empresa. Os resultados comprovam a importância e o forte peso dos processos de Onboarding e do acompanhamento da equipa de buddies na decisão dos colaboradores quererem permanecer na empresa reduzindo assim o turnover e aumentando por conseguinte o desempenho organizacional.
Organisations have increasingly invested in attracting and hiring talent, but high employee turnover has been a problem, affecting talent management and thus impacting organisational performance. The aim of this study is to reflect on the importance of structured Onboarding and the support of a team of buddies in retaining trainees, particularly in the specific case of a multinational consultancy company with operations and representation in Portugal. A case study will be used to analyse Onboarding practices and the buddies team's support for employees who are or have been trainees within the company, in which interviews were conducted with 10 employees from the same company. The results show the importance and strong weight of Onboarding processes and the support of the buddies team in employees' decision to stay with the company, thus reducing turnover and consequently increasing organisational performance.
Organisations have increasingly invested in attracting and hiring talent, but high employee turnover has been a problem, affecting talent management and thus impacting organisational performance. The aim of this study is to reflect on the importance of structured Onboarding and the support of a team of buddies in retaining trainees, particularly in the specific case of a multinational consultancy company with operations and representation in Portugal. A case study will be used to analyse Onboarding practices and the buddies team's support for employees who are or have been trainees within the company, in which interviews were conducted with 10 employees from the same company. The results show the importance and strong weight of Onboarding processes and the support of the buddies team in employees' decision to stay with the company, thus reducing turnover and consequently increasing organisational performance.
Descrição
Palavras-chave
Onboarding Buddies Trainees Práticas de recursos humanos Onboarding Buddies Trainees Human resources practices
Contexto Educativo
Citação
Carvalho, João Miguel Correia (2024). “O papel do onboarding e de uma equipa de buddies na integração e retenção de trainees”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestão
Editora
Instituto Superior de Economia e Gestão