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A doença de Alzheimer – uma das variantes doenças de Demência – está a aumentar exponencialmente devido ao envelhecimento populacional. A tendência demográfica de envelhecimento na Europa apresenta riscos e suscita a procura de soluções que retirem o melhor partido possível das tecnologias disponíveis. Portugal enfrenta uma série de desafios em matéria de qualidade de vida da sua população, dado que o cuidado dos idosos com demência é um problema que envolve a sua família. De facto, é patente a falta de recursos para cuidar de pessoas que vivem com a doença de Alzheimer. Escasseiam os centros de dia para acolher em segurança o número crescente de idosos com aquele diagnóstico. De acordo com as estimativas da Alzheimer Europe, estima-se que existem cerca de 153 000 casos de pessoas com Demência em Portugal, número que poderá triplicar em 2040. Esta investigação centra-se em métodos de avaliação para determinar se a tecnologia de reconhecimento facial contribui para o desenvolvimento de medidas preventivas de incidentes de deambulação em pessoas portadoras da doença de Alzheimer. Estas ocorrências exigem dos familiares cuidadores um envolvimento permanente, o que inevitavelmente afeta as suas vidas. Para responder às questões de investigação recorreu-se à revisão da teoria, análise e crítica de casos de estudo, entrevistas semiestruturadas, classificação de categorias e subcategorias de aplicação através do método de service blueprinting(fase não intervencionista) e à pesquisa prática, que apresenta e discute os resultados dos testes de usabilidade e da criação de personas que representam os diversos perfis de potenciais utilizadores da aplicação desenvolvida para smartphone (fase intervencionista). O naming proposto – NOSCO – radica numa palavra do grego antigo, que significa “conhecer”, e permite relacioná-lo com outros termos que foram importantes para o desenvolvimento da identidade visual da aplicação: memória, afetos, mobilização de várias vontades para ajudar o portador da doença de Alzheimer. A aplicação destina-se a smartphone e encontra-se, ainda, em fase de desenvolvimento. Os testes de usabilidade com um protótipo funcional forneceram indicadores que confirmam o potencial da aplicação para minimizar o impacto dos acidentes de deambulação, proporcionar um ambiente mais seguro para os doentes e familiares cuidadores, dar maior visibilidade social à doença de Alzheimer e facilitar a inclusão social dos idosos com esta patologia.
ABSTRACT: Alzheimer’s disease – one of the forms of Dementia disease – is increasing exponentially due to the ageing of the human body. The current demographic trend in Europe for the aging population presents risks and generates a search for updated solutions. Portugal faces a number of challenges in the quality of life of its populations since the care of the elderly with dementia is a problem that involves their family. In fact, there is a lack of resources to care for people living with Alzheimer’s disease. Day care centres are scarce and fail to give continuous care to the growing number of elderly people with that diagnosis. According to Alzheimer Europe, there are an estimated 153,000 cases of people with dementia in Portugal, which could triple by 2040. This research focuses on assessment methods to determine whether facial recognition technology contributes for the development of preventive measures in wandering incidents that occur in people living with Alzheimer’s disease. These occurrences require family caregivers to be permanently involved, which will inevitably affect their lives. In order to answer the research questions, the author made use of the literature review, analysis and critique of a collection on empirical case studies, semi-structured interviews, classification of categories and subcategories of the mobile application through the use of a service blueprinting method (non-interventionist phase). As well as the elaboration of the practical research which presents and discusses the results of usability tests and the creation of personas that represent the various of potential user profiles of the application developed for smartphone (interventionist phase). The proposed naming – NOSCO – is based upon a word from ancient Greek, which means “to know”, and allows to relate it with other terms that were important for the development of the visual identity of the mobile application: memory, affections, mobilization of various wills to help the person living with Alzheimer’s disease. The application is intended for smartphones and is still under development. Usability tests with a functional prototype provided indicators that confirm the potential of the application to minimize the impact of wandering incidents, provide a safer environment for both patients and family caregivers, provide greater social visibility to Alzheimer’s disease, and facilitate social inclusion of the elderly with this pathology.
ABSTRACT: Alzheimer’s disease – one of the forms of Dementia disease – is increasing exponentially due to the ageing of the human body. The current demographic trend in Europe for the aging population presents risks and generates a search for updated solutions. Portugal faces a number of challenges in the quality of life of its populations since the care of the elderly with dementia is a problem that involves their family. In fact, there is a lack of resources to care for people living with Alzheimer’s disease. Day care centres are scarce and fail to give continuous care to the growing number of elderly people with that diagnosis. According to Alzheimer Europe, there are an estimated 153,000 cases of people with dementia in Portugal, which could triple by 2040. This research focuses on assessment methods to determine whether facial recognition technology contributes for the development of preventive measures in wandering incidents that occur in people living with Alzheimer’s disease. These occurrences require family caregivers to be permanently involved, which will inevitably affect their lives. In order to answer the research questions, the author made use of the literature review, analysis and critique of a collection on empirical case studies, semi-structured interviews, classification of categories and subcategories of the mobile application through the use of a service blueprinting method (non-interventionist phase). As well as the elaboration of the practical research which presents and discusses the results of usability tests and the creation of personas that represent the various of potential user profiles of the application developed for smartphone (interventionist phase). The proposed naming – NOSCO – is based upon a word from ancient Greek, which means “to know”, and allows to relate it with other terms that were important for the development of the visual identity of the mobile application: memory, affections, mobilization of various wills to help the person living with Alzheimer’s disease. The application is intended for smartphones and is still under development. Usability tests with a functional prototype provided indicators that confirm the potential of the application to minimize the impact of wandering incidents, provide a safer environment for both patients and family caregivers, provide greater social visibility to Alzheimer’s disease, and facilitate social inclusion of the elderly with this pathology.
Descrição
Dissertação de Mestrado em Design, com a especialização em Design de Comunicação, apresentada na Faculdade de Arquitetura da Universidade de Lisboa para obtenção do grau de Mestre.
Palavras-chave
Design de serviços Aplicação para smartphones Reconhecimento facial Incidentes de deambulação - doença de Alzheimer Service design Alzheimer disease - wandering incidents- alzheimer's disease
Contexto Educativo
Citação
VELOSA, Marta da Silva Naves - Lights and shadows on face recognition : development of an app as an activist force for Alzheimer's and dementia caregivers. - Lisboa : FA, 2017. Dissertação de Mestrado.
Editora
Universidade de Lisboa, Faculdade de Arquitetura
