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Publication
Different views of trust and relational leadership : supervisor and subordinate perspectives
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Advisor(s)
Abstract(s)
Purpose – The purpose of the study is to investigate how the conditions of trust differ between
supervisors and subordinates. By understanding these differences, it may be possible to improve the
quality of a leader-member exchange (LMX).
Design/methodology/approach – This is a quantitative study using supervisor and subordinate
dyads from Portugal.
Findings – Supervisors reported that receptivity, availability, and discreteness were perceived to be
more important in building a quality vertical dyad linkage as represented by LMX. Subordinates
reported that availability, competence, discreteness, integrity, and openness were more important for
building a quality vertical dyad linkage as represented by LMX.
Research limitations/implications – Status differences between supervisors and subordinates
appear to influence conditions of trust. Supervisors are more concerned about conditions of trust that
deal with supervisory delegation. Subordinates are more concerned about the conditions of trust based
on interactional justice.
Originality/value – This research implies that trust is different between supervisors and
subordinates. The research is important in building supervisor and subordinate relationships as
both need to act in manners that engenders trust from the other side. The difference in conditions of
trust may create conflicting expectations about how to effectively build trust.
Description
Keywords
Trust Leadership Portugal
Pedagogical Context
Citation
Werbel, James D. and Paulo Lopes Henriques. (2009). “Different views of trust and relational leadership : supervisor and subordinate perspectives”. Journal of Managerial Psychology, Vol. 8, No. 24: pp. 780-796
Publisher
Emerald Group Publishing Limited