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Publication
Os profissionais da informação das bibliotecas públicas do norte de Portugal
| Name: | Description: | Size: | Format: | |
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| 4.47 MB | Adobe PDF |
Advisor(s)
Abstract(s)
A garantia de um serviço de qualidade por parte das bibliotecas públicas depende,
em larga medida, da existência de recursos humanos capacitados. A problemática da
composição dos recursos humanos das bibliotecas públicas, nomeadamente no que
respeita a parâmetros como o sexo, a faixa etária, a categoria profissional, as habilitações
literárias e a formação encontra-se ainda por explorar. Neste contexto, a presente
dissertação almeja contribuir para o conhecimento dos recursos humanos das bibliotecas
municipais portuguesas. Assim, o trabalho de investigação desenvolve-se a partir da
pergunta de partida “Quem são os profissionais da informação das bibliotecas públicas
do Norte de Portugal?”, que se materializa no objetivo de caracterizar os recursos
humanos das bibliotecas públicas quanto ao sexo, idade, categoria profissional,
habilitações literárias e formação na área das Ciências da Documentação e Informação.
O aparelho metodológico que orientou a investigação assenta no método da
investigação documental. No sentido de contextualizar a investigação, procedeu-se à
revisão da literatura relativamente aos conceitos de profissional da informação, ao perfil
do bibliotecário público e aos estudos realizados, a nível internacional, sobre os recursos
humanos das bibliotecas públicas.
Os dados empíricos foram recolhidos mediante inquérito por questionário,
remetido aos profissionais responsáveis pelas bibliotecas públicas dos 85 municípios com
serviço de biblioteca pública, que compõem a região NUTS II Norte.
A análise dos dados recolhidos permitiu aferir a existência de uma força laboral
marcadamente envelhecida e com uma preponderância do sexo feminino nas categorias
profissionais de Técnico Superior, Assistente Técnico e Técnico Operacional. Verificouse
um baixo investimento na formação profissional contínua, situação particularmente
preocupante face ao índice de envelhecimento da profissão.
The quality of the service provided by public libraries relies, largely, on the existence of a qualified workforce. The problematic of the composition of public libraries’ human resources, concerning sex, age range, professional category, education, and continuing professional education is still largely unexplored. In this context, the present dissertation aims to contribute to a larger understanding regarding public libraries’ human resources. The starting question that guides the investigation is “Who are the information professionals working in the public libraries of the North of Portugal?”. This starting question materializes in the general objective of characterizing the Portuguese public libraries’ human resources regarding sex, age range, professional category, education, and professional education in Librarianship and Information Science. The methodological apparatus guiding the present investigation is anchored on the method of documentary research. A literature review was conducted in order to give context to the investigation. The literature review concerned the concept of information professional, the profile of the public librarian, and the studies conducted, internationally, on the composition of public libraries’ human resources. Empirical data was collected by survey. The questionnaire was sent to the professionals responsible for the libraries’ pertaining to the 85 Portuguese municipalities that have public libraries in the North of Portugal. The analysis of the data collected revealed a feminized and ageing workforce in all professional categories analyzed. A low investment in continuing professional education was identified, revealing a concerning situation in the face of an ageing workforce.
The quality of the service provided by public libraries relies, largely, on the existence of a qualified workforce. The problematic of the composition of public libraries’ human resources, concerning sex, age range, professional category, education, and continuing professional education is still largely unexplored. In this context, the present dissertation aims to contribute to a larger understanding regarding public libraries’ human resources. The starting question that guides the investigation is “Who are the information professionals working in the public libraries of the North of Portugal?”. This starting question materializes in the general objective of characterizing the Portuguese public libraries’ human resources regarding sex, age range, professional category, education, and professional education in Librarianship and Information Science. The methodological apparatus guiding the present investigation is anchored on the method of documentary research. A literature review was conducted in order to give context to the investigation. The literature review concerned the concept of information professional, the profile of the public librarian, and the studies conducted, internationally, on the composition of public libraries’ human resources. Empirical data was collected by survey. The questionnaire was sent to the professionals responsible for the libraries’ pertaining to the 85 Portuguese municipalities that have public libraries in the North of Portugal. The analysis of the data collected revealed a feminized and ageing workforce in all professional categories analyzed. A low investment in continuing professional education was identified, revealing a concerning situation in the face of an ageing workforce.
Description
Keywords
Bibliotecas públicas - Pessoal - Portugal (Norte) Bibliotecas - Serviços ao público - Portugal (Norte) Bibliotecas públicas - Portugal (Norte) - Estudos de caso Bibliotecários - Formação - Portugal (Norte) Teses de mestrado - 2022