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What’s the story here? The effect of volatility on university leader sensemaking of undocumented student access

dc.contributor.authorParrish, Dan
dc.date.accessioned2020-01-08T13:55:08Z
dc.date.available2020-01-08T13:55:08Z
dc.date.issued2019
dc.description.abstractThis paper examines the effects of volatility on sensemaking. While multiple studies have explored sensemaking in crisis situations, none have explicitly investigated the impact of volatility on organizational sensemaking. Interviews with 55 top leaders in U.S. Catholic universities reveal the effects of volatility on leader sensemaking of undocumented student access to their institutions. Under conditions of high volatility, leaders experienced a strong temptation to restrict communication, which is precisely the wrong thing to do since it reduces requisite variety. With less requisite variety, people miss more cues, which can lead to constrained sensemaking and premature simplification. Based on these findings, we can better understand the impact of volatility on organizational sensemaking and resulting consequences as sensemakers engage volatile issues.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationParrish, Dan (2019). "What’s the story here? The effect of volatility on university leader sensemaking of undocumented student access". The European Journal of Management Studies, 24(2):53-78pt_PT
dc.identifier.doi10.5455/EJMS/30540/2019pt_PT
dc.identifier.issn2183-4172
dc.identifier.other0000-0003-3082-4724
dc.identifier.urihttp://hdl.handle.net/10400.5/19261
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherISEG - Lisbon School of Economics and Managementpt_PT
dc.relation.publisherversionwww.european-jms.compt_PT
dc.subjectOrganizational sensemakingpt_PT
dc.subjectvolatilitypt_PT
dc.subjectmanaging commitmentpt_PT
dc.titleWhat’s the story here? The effect of volatility on university leader sensemaking of undocumented student accesspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceLisboapt_PT
oaire.citation.endPage78pt_PT
oaire.citation.issue2pt_PT
oaire.citation.startPage53pt_PT
oaire.citation.titleThe European Journal of Management Studiespt_PT
oaire.citation.volume24pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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