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Literature Review on Human Resource Churning—Theoretical Framework, Costs and Proposed Solutions
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Orientador(es)
Resumo(s)
As a result of the complexity and multiplicity of definitions of the concept of human
resource churning, to guide this entire research, the cost resulting from replacements was taken as a
premise. Although churning is related to turnover, there are differences, turnover has as its focus
the turnover of workers and churning is also related to the same approach, but this concept has as
its focus the costs associated with the replacements of workers derived from voluntary departures,
i.e., churning is only related to the costs of hiring from replacements. Despite the complexity and
multiplicity of definitions of the concept of churning, to guide the present research, we chose to
adopt as our premise the costs resulting from the voluntary exits of workers, that is, the relationship
between resulting costs associated with employee substitutions. The present investigation intended
to identify the causes of churning through the identification of its main dimensions. This theoretical
research resorted to the following methodology: a literature review and an empirical study review
that approached the subject of the churning of human resources. The resulting outcome enabled
us to identify how these dimensions had an influence on the management of human resources
regarding the mitigation of the occurrence of churning and the application of strategic measures
to retain workers. In this regard, we have identified as main dimensions the work environment;
leadership; recognition; schedule flexibility; wage; career progression, responsibility, and retention of
human resources.
Descrição
Palavras-chave
churning; dimensions of churning; retention of human resources; causes of churning; management of human resources
Contexto Educativo
Citação
Pirrolas, Olga Alexandra Chinita, and Pedro Miguel Alves Ribeiro Correia. 2022. Literature Review on Human Resource Churning—Theoretical Framework, Costs and Proposed Solutions. Social Sciences 11: 489. https://doi.org/ 10.3390/socsci11100489
Editora
MDPI