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O efeito indireto condicional do trabalho de equipa no bem estar através do clima social : o papel moderador da satisfação com os colegas
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|---|---|---|---|---|
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Autores
Orientador(es)
Resumo(s)
Introdução:
O trabalho de equipa traz às organizações um valor potencial que lhes permite
serem mais eficazes e competitivas no mercado, através do incremento de colaboração,
cooperação, interações positivas, autonomia, criatividade, e do compromisso com as tarefas
e
objetivos. No que diz respeito à investigação sobre as equipas, observa-se um número
discrepante de estudos entre processos de eficácia, quando comparada com bem-estar
individual nas mesmas (Alcover, 2014).
Objetivos:
Esta investigação pretende estudar o
papel que o trabalho de equipa tem no bem-estar do trabalhador através do clima social,
moderada pela satisfação com os colegas.
Metodologia:
Para a recolha de dados, recorreu-
se aos seguintes instrumentos de medidas quantitativas: (1) ESCO – Escala de Cli
ma e
Satisfação Organizacional (Chambel & Curral, 2000
), (2) e o
GHQ-12 –
Questionário de
Saúde Geral (Goldberg & Hillier, 1979), ambas aplicadas
online ou presencial. A amostra
consiste em 2232 funcionários das 24 direções da Câmara Municipal de Lisboa. Na
análise
de dados utilizou-se o programa
SPSS
para aplicar método
bootstrap
e apurar o efeito
moderador da satisfação com os colegas no efeito indiretodo trabalho em equipa no bem-
estar, por meio do clima social.
Resultados:
Os resultados obtidos deram sup
orte ao efeito
postitivo do trabalho de equipa no bem-estar dos trabalhadores, e à mediação parcial do
clima social nessa relação. Adicionalmente, os resultados demonstraram que,
contrariamente ao esperado, o efeito direto entre clima social e bem-estar é
mais forte para
valores mais baixos de satisfação com os colegas.
Conclusão:
Os resultados reforçam a
importância do trabalho de equipa, e que este serve como compensação quando não existe
proximidade e/ou satisfação com os colegas, permitindo focar-se nas
tarefas e objetivos a
alcançar.
Introduction: Teamwork brings to organisations a potential value that allows them to be more effective and competitive in the market through increased collaboration, cooperation, positive interactions, autonomy, creativity and commitment to tasks and goals. With regard to research on teams, there is a discrepant number of studies on effectiveness processes compared to individ ual well-being in teams ( Alcover , 2014). Purpose: This research aims to study the role that teamwork plays in worker well-being through social climate, moderated by satisfaction with coworkers. Procedure: For data collection, the following quantitative mea surement instruments were used: (1) ESCO - Organizational Climate and Satisfaction Scale ( Chambel & Curral , 2000), (2) and the GHQ-12 - General Health Questionnaire (Goldberg & Hillier, 1979), both applied online or face-to-face. The sample consists of 223 2 employees from the 24 directorates of the Municipality of Lisbon. The SPSS programme was used in the data analysis to apply the bootstrap method and ascertain the moderating effect of satisfaction with coworkers on the indirect effect of teamwork on well -being, by means of the social climate. Findings: The results obtained provided support for the positive effect of teamwork on employees' well-being, and the partial mediation of the social climate in this relationship. Additionally, the results showed tha t, contrary to expectations, the direct effect between social climate and well-being is stronger for lower values of satisfaction with coworkers. Conclusion: The results reinforce the importance of teamwork, and that it serves as compensation when there is no proximity and/or satisfaction with coworkers, allowing one to focus on the tasks and goals to be achieved.
Introduction: Teamwork brings to organisations a potential value that allows them to be more effective and competitive in the market through increased collaboration, cooperation, positive interactions, autonomy, creativity and commitment to tasks and goals. With regard to research on teams, there is a discrepant number of studies on effectiveness processes compared to individ ual well-being in teams ( Alcover , 2014). Purpose: This research aims to study the role that teamwork plays in worker well-being through social climate, moderated by satisfaction with coworkers. Procedure: For data collection, the following quantitative mea surement instruments were used: (1) ESCO - Organizational Climate and Satisfaction Scale ( Chambel & Curral , 2000), (2) and the GHQ-12 - General Health Questionnaire (Goldberg & Hillier, 1979), both applied online or face-to-face. The sample consists of 223 2 employees from the 24 directorates of the Municipality of Lisbon. The SPSS programme was used in the data analysis to apply the bootstrap method and ascertain the moderating effect of satisfaction with coworkers on the indirect effect of teamwork on well -being, by means of the social climate. Findings: The results obtained provided support for the positive effect of teamwork on employees' well-being, and the partial mediation of the social climate in this relationship. Additionally, the results showed tha t, contrary to expectations, the direct effect between social climate and well-being is stronger for lower values of satisfaction with coworkers. Conclusion: The results reinforce the importance of teamwork, and that it serves as compensation when there is no proximity and/or satisfaction with coworkers, allowing one to focus on the tasks and goals to be achieved.
Descrição
Dissertação de mestrado, Psicologia (Área de Especialização em Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2021
Palavras-chave
Bem-estar Trabalho de equipa Clima social Satisfação no trabalho Dissertações de mestrado - 2021