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Development of an interactive system for shared autonomous vehicles
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Orientador(es)
Resumo(s)
Os VA’s ambicionam ser o futuro da mobilidade pela extinção das colisões
mortais e respeito pelo ambiente, no entanto a solução que apresenta
maiores vantagens para a redução de consumos são os veículos
autónomos partilhados. Mas estarão os futuros cidadãos dispostos a
adotar esta modalidade de transporte? O desenvolvimento de um projeto
para um sistema interativo para veículos autónomos partilhados,
que atenda às necessidades de diferentes utilizadores durante a viagem
em contextos privados e partilhados, foi perseguido como uma solução
para a otimização de viagens partilhadas. Através de métodos como o
estado da arte, benchmark, questionários, arquitetura da informação
(AI), prototipagem, sessões de brainstorming, testes de Usabilidade e
Experiência do Usuário (UX), definimos as atividades no veículo e os
critérios que afetam a experiência de potenciais futuros utilizadores.
A liberdade de escolher outros passageiros no agendamento de uma
viagem numa app; feedback constante sobre a redução de emissões de
CO2 ; comandos de voz e interação por gestos no veículo; e atividades
como assistir a um filme ou fazer viagens virtuais durante uma viagem
foram apreciadas por potenciais futuros utilizadores. A percepção de
emoções como “Alegria”, “Interesse” e “Diversão” foram dominantes
durante os testes de Usabilidade e UX. Embora o conforto (uma experiência
humana relacionada com aspectos sociais e de segurança pessoal)
deva ser considerado durante o desenvolvimento destes sistemas,
foram encontrados problemas preocupantes na nossa solução relacionados
com desconfiança em alguns casos ou mesmo discriminação
de minorias. Estudos futuros usando diferentes soluções e métodos de
avaliação são altamente encorajados para o desenvolvimento da área de
investigação.
Autonomous Vehicle’s (AV’s) are aimed to be the future of mobility due to the extinction of deadly crashes and the environmental friendliness. Considering autonomous driving, the solution that provides the biggest advantages towards consumption reduction is shared autonomous vehicles, but are future citizens willing to adopt this transportation modality? The development of an interactive system design for shared autonomous vehicles, that addresses in-vehicle needs to its different users in private and shared contexts, was pursued as a solution to the optimisation of shared rides. Through methods as literature review, benchmark, surveys, information architecture (IA), prototyping, brainstorming sessions, Usability and user experience (UX) tests, we defined in-vehicle activities and the criteria that affects future potential users’ experience. The freedom to choose other passengers when schedulling a ride in a mobile application; constant feedback about CO2 emissions reduction; in-vehicle voice commands and gestures interaction; and activities as watching a movie or making virtual journeys during a ride, were appreciated by future potential users. Perceived emotions as “Joy”, “Interest” and “Amusement” were dominant during Usability and UX tests. Although comfort (a human experience regarding social aspects and personal safety) should be considered during the development of these systems, concerning issues were found in our solution regarding distrust in some cases or even minorities discrimination. Future studies using different solutions and evaluation methods are highly encouraged to the development of this research field area.
Autonomous Vehicle’s (AV’s) are aimed to be the future of mobility due to the extinction of deadly crashes and the environmental friendliness. Considering autonomous driving, the solution that provides the biggest advantages towards consumption reduction is shared autonomous vehicles, but are future citizens willing to adopt this transportation modality? The development of an interactive system design for shared autonomous vehicles, that addresses in-vehicle needs to its different users in private and shared contexts, was pursued as a solution to the optimisation of shared rides. Through methods as literature review, benchmark, surveys, information architecture (IA), prototyping, brainstorming sessions, Usability and user experience (UX) tests, we defined in-vehicle activities and the criteria that affects future potential users’ experience. The freedom to choose other passengers when schedulling a ride in a mobile application; constant feedback about CO2 emissions reduction; in-vehicle voice commands and gestures interaction; and activities as watching a movie or making virtual journeys during a ride, were appreciated by future potential users. Perceived emotions as “Joy”, “Interest” and “Amusement” were dominant during Usability and UX tests. Although comfort (a human experience regarding social aspects and personal safety) should be considered during the development of these systems, concerning issues were found in our solution regarding distrust in some cases or even minorities discrimination. Future studies using different solutions and evaluation methods are highly encouraged to the development of this research field area.
Descrição
Palavras-chave
co-experience experiência imersiva interação homem-máquina sistema interativo veículos autónomos partilhados co-experience human-machine interaction immersive experience interactive system shared autonomous vehicles
Contexto Educativo
Citação
Editora
Faculdade Arquitetura, Universidade Lisboa