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Autores
Orientador(es)
Resumo(s)
The objective of this work, based on a project to acquire new retail clients by a food
distribution company, where the author is the Quality Director, was to study the Food Safety
and Quality Systems implemented in independent food retail stores, classified as micro or
small businesses. For that purpose, it was carrying out, in the selected stores, food safety
audits, food microbiological analysis and enquiries about the major difficulties in the HACCP
system execution.
The results showed that a large percentage of stores doesn’t fulfill the minimal food safety
and quality requirements, and also, that 40.5% of the audited stores, doesn’t have the
HACCP system implemented. These failures reflected the poor results obtained in the audits
and the lack of food safety revealed in the microbiology analyses.
There are several reasons for these failures. However, the most significant motives are the
retail managers and workers lack of motivation and knowledge, the food safety consulters
companies deficient work, the inexistence of HACCP reliable models for this type of business
and the failure of public bodies in providing information and warnings about food safety and
quality issues and rules.
Descrição
Mestrado em Engenharia Alimentar - Qualidade e Segurança Alimentar - Instituto Superior de Agronomia
Palavras-chave
HACCP retail food quality food safety microbiology retalho qualidade alimentar segurança alimentar
