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Troca com o líder e desempenho dos trabalhadores temporários : o papel mediador da formação
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Resumo(s)
Atendendo à actual conjectura económica e social as organizações necessitam, cada vez mais,
de uma força de trabalho flexível, capaz de dar resposta às constantes mudanças do negócio. De
modo a fazer face a esta realidade, a contratação de trabalhadores em regime temporário é já
uma opção recorrente em todo o mundo e, factores como práticas de Recursos Humanos (RH)
implementadas pela organização, bem como a relação com o líder, têm muita importância para o
desempenho destes colaboradores. No presente estudo, de design correlacional, foram
estudadas as relações entre o LMX (trocas líder-membro), a percepção da formação e o
desempenho dos colaboradores, com uma amostra de 116 participantes provenientes de duas
empresas do sector das indústrias. Os resultados obtidos foram ao encontro do previsto
teoricamente e, neste sentido, observou-se uma relação positiva e significativa entre o LMX e a
percepção da formação e uma relação positiva e significativa entre esta percepção da formação e
o desempenho, bem como uma relação de mediação do LMX e desempenho pela formação. De
uma forma geral, os resultados permitem salientar o papel indispensável do líder para estes
colaboradores, bem como destacar a formação como uma prática de RH muito importante nesta
população.
Given the current economic and social situation, organizations need a more flexible labor force capable of responding to the constant changes in the business world. In order to face this reality, hiring employees with temporary status is a recurring option worldwide and, factors like Human Resources (HR) practices implemented in the organization, as well as the relationship established with the leader have an important impact on the performance of these employees. In the present study, based on a correlational design, it was analyzed the relations between LMX (leader-member exchange), the training perception and the workers performance, with a sample of 116 participants from two enterprises of the industrial sector. The results are according to what was expected theoretically and, in that sense, it was observed a positive and significant relationship between LMX and performance and a positive and significant relationship between training perception and performance, as well as, the relationship between LMX and performance was mediated by training. Generally, the results underline the crucial role of the leader to these employees, as well as, they highlight training as a very significant HR practice in this population.
Given the current economic and social situation, organizations need a more flexible labor force capable of responding to the constant changes in the business world. In order to face this reality, hiring employees with temporary status is a recurring option worldwide and, factors like Human Resources (HR) practices implemented in the organization, as well as the relationship established with the leader have an important impact on the performance of these employees. In the present study, based on a correlational design, it was analyzed the relations between LMX (leader-member exchange), the training perception and the workers performance, with a sample of 116 participants from two enterprises of the industrial sector. The results are according to what was expected theoretically and, in that sense, it was observed a positive and significant relationship between LMX and performance and a positive and significant relationship between training perception and performance, as well as, the relationship between LMX and performance was mediated by training. Generally, the results underline the crucial role of the leader to these employees, as well as, they highlight training as a very significant HR practice in this population.
Descrição
Tese de mestrado, Psicologia (Secção de Psicologia dos Recursos Humanos, do Trabalho e das Organizações), Universidade de Lisboa, Faculdade de Psicologia, 2012
Palavras-chave
Trabalhadores temporários Formação profissional Trocas líder-membro Teses de mestrado - 2012