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Determinants of users’ continuance intention toward digital innovations: Are late adopters different?

dc.contributor.authorJahanmir, Sara F.
dc.contributor.authorSilva, Graça Miranda
dc.contributor.authorGomes, Paulo J.
dc.contributor.authorGonçalves, Helena Martins
dc.date.accessioned2022-08-03T10:01:35Z
dc.date.available2022-08-03T10:01:35Z
dc.date.issued2020
dc.description.abstractThis study examines the users of digital innovations with covariance-based structural equation modeling (CBSEM) and a fuzzy-set qualitative comparative analysis (fsQCA) to understand the factors that drive their continuance intention. We examine the interplay between the perceptual factors related to the user experience with a digital product and personal factors that characterize late adoption. The findings highlight that perceived radicalness is a core condition to achieve the users’ continuance intention in a digital context. The findings contribute to theory by providing a better understanding of how personal factors in adoption interact with other determinants of the continuance intention. The study also presents practical implications. The results show that in the case of late adopters, firms should invest in both the radicalness and high system quality of their digital innovations.pt_PT
dc.description.sponsorshipThis work was supported by FCT, I.P.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationJahanmir, Sara F. … [et al.] .(2020). “Determinants of users’ continuance intention toward digital innovations: Are late adopters different?”. Journal of Business Research, Vol. 115: pp. 225-233.pt_PT
dc.identifier.issn0148-2963
dc.identifier.urihttp://hdl.handle.net/10400.5/25106
dc.language.isoengpt_PT
dc.publisherElsevierpt_PT
dc.subjectContinuance Intentionpt_PT
dc.subjectLate Adoptionpt_PT
dc.subjectDigital Innovationpt_PT
dc.subjectRadicalnesspt_PT
dc.subjectSystem Qualitypt_PT
dc.subjectExpectationpt_PT
dc.titleDeterminants of users’ continuance intention toward digital innovations: Are late adopters different?pt_PT
dc.typejournal article
dspace.entity.typePublication
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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