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The role of confidence/trust in the emergency department

dc.contributor.authorAbidova, Alina
dc.contributor.authorSilva, Pedro Alcântara da
dc.contributor.authorMoreira, Sérgio
dc.date.accessioned2025-05-02T10:36:56Z
dc.date.available2025-05-02T10:36:56Z
dc.date.issued2025
dc.description.abstractObjective The aim of this research is to identify the main determinants of patients’ confidence/trust in the emergency department (ED), the effects of these determinants on confidence/trust in the ED and potential mediators in this regard. Results Through satisfaction, the effect of doctors, perceived waiting time for triage, information about possible delays in receiving treatment or waiting times, and meeting expectations lead to confidence/trust in the ED by 66%, 61%, 61%, and 61% of the variation, while through perceived quality of healthcare (PQHC), the effect of privacy, doctors, accessibility and availability, perceived waiting time to be called back by the doctor after the examinations and/or tests, and meeting expectations lead to confidence/trust in the ED by 64%, 64%, 65%, 63%, and 65% of the variation, with statistically significant results (p < 0.01).pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationAbidova, A., Silva, P. A. da, Moreira, S. (2025). The role of confidence/trust in the emergency department. BMC Research Notes, 18, Article number: 198. DOI 10.1186/s13104-025-07266-4pt_PT
dc.identifier.doi10.1186/s13104-025-07266-4pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.5/100377
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relation.publisherversionhttps://bmcresnotes.biomedcentral.com/articles/10.1186/s13104-025-07266-4pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectTrustpt_PT
dc.subjectConfidencept_PT
dc.subjectEmergency departmentpt_PT
dc.subjectPerceived quality of healthcarept_PT
dc.subjectPatient satisfactionpt_PT
dc.titleThe role of confidence/trust in the emergency departmentpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.issue1pt_PT
oaire.citation.titleBMC Research Notespt_PT
oaire.citation.volume18pt_PT
person.familyNameAbidova
person.familyNamede Jesus Alcântara da Silva
person.givenNameAlina
person.givenNamePedro Miguel
person.identifierxMz0s4AAAAJ
person.identifier.ciencia-id2110-0696-AD8A
person.identifier.orcid0000-0003-2058-0922
person.identifier.orcid0000-0002-2036-1888
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationa2c9d189-1b96-4e69-8a2b-e3d0b8790a3b
relation.isAuthorOfPublication3da1f1be-2c1b-4cec-b112-997842c89db2
relation.isAuthorOfPublication.latestForDiscovery3da1f1be-2c1b-4cec-b112-997842c89db2

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