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O design na prevenção da solidão:
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No contexto da transição para o ensino superior, onde mudanças significativas ocorrem, o sentimento de solidão emerge como um fenómeno transversal e amplamente comum. Os seus efeitos desgastantes nos jovens adultos provocam o desequilíbrio tanto na sua saúde física quanto mental, refletindo-se negativamente no seu bem-estar e desenvolvimento pessoal.
Neste sentido, reconhecendo o papel social do designer e a relevância da problemática, tem como objetivo compreender de que modo o design(er) pode atuar na prevenção dos efeitos da solidão no contexto universitário, para em seguida desenvolver uma proposta que corresponde aos requisitos identificados.
Adota uma metodologia de natureza mista, intervencionista e não intervencionista, qualitativa e quantitativa, apoiando-se nas práticas participativas. Em primeiro lugar, recorre à revisão de literatura, entrevistas a especialistas, inquéritos e sessões participativas exploratórias com o público-alvo definido, por forma a compreender as causas e efeitos da solidão nos jovens adultos universitários. De seguida, envolve diretamente os estudantes na geração de ideias, identificando várias oportunidades de intervenção e definindo vários conceitos inovadores, sempre fundamentados nas suas necessidades, expetativas e constrangimentos. A partir deste processo, seleciona, detalha e mapeia o conceito que melhor corresponde aos requisitos — uma plataforma digital de promoção de eventos e comunidades locais por gostos e interesses do utilizador. Prototipa uma solução alinhada com princípios de usabilidade na procura de um resultado intuitivo, útil e satisfatório. Durante o processo recorre a breves testes de usabilidade, seguindo o método guerilla testing, que permite otimizar a avaliação e garante maior qualidade e adequação do protótipo final. Por último, valida tanto a usabilidade como a pertinência da plataforma, recorre aos testes de usabilidade estruturados, avalia a satisfação, intuitividade e potencial do nosso produto, tanto de modo geral (na escala SUS), como das funcionalidades particulares (escala de intuitividade desenvolvida pelo próprio investigador). Posteriormente, implementa as alterações para colmatar as falhas identificadas.
In the context of the transition to higher education, where significant changes occur, the feeling of loneliness emerges as a widespread and common phenomenon. Its wearing effects on young adults cause imbalances in both their physical and mental health, negatively impacting their well-being and personal development. In this sense, recognizing the social role of the designer and the relevance of the issue, this master project aims to understand how design(er) can act in preventing the effects of loneliness in the university context, and then develop a proposal that corresponds to the identified requirements. We adopt a mixed methodology, both interventionist and non-interventionist, qualitative and quantitative, supported by participatory practices. Firstly, we conduct a literature review, interviews with experts, surveys, and exploratory participatory sessions with the defined target audience in order to understand the causes and effects of loneliness in young adult university students. Next, we directly involve the students in generating ideas, identifying various intervention opportunities, and defining several innovative concepts, always based on their needs, expectations, and constraints. From this process, we select, detail, and map the concept that best met the requirements—a digital platform for promoting local events and communities based on user preferences and interests. We prototype a solution aligned with usability principles, seeking an intuitive, useful, and satisfactory outcome. Throughout the process, we conduct brief usability tests, following the guerrilla testing method, which allow us to optimize the evaluation and ensure higher quality and suitability of the final prototype. Finally, we validate both the usability and relevance of the platform by conducting structured usability tests, assessing satisfaction, intuitiveness, and potential of our product, both overall (using the SUS scale) and for specific functionalities (using an intuitiveness scale developed by the researcher). Subsequently, implementing chalanges to address the identified flaws.
In the context of the transition to higher education, where significant changes occur, the feeling of loneliness emerges as a widespread and common phenomenon. Its wearing effects on young adults cause imbalances in both their physical and mental health, negatively impacting their well-being and personal development. In this sense, recognizing the social role of the designer and the relevance of the issue, this master project aims to understand how design(er) can act in preventing the effects of loneliness in the university context, and then develop a proposal that corresponds to the identified requirements. We adopt a mixed methodology, both interventionist and non-interventionist, qualitative and quantitative, supported by participatory practices. Firstly, we conduct a literature review, interviews with experts, surveys, and exploratory participatory sessions with the defined target audience in order to understand the causes and effects of loneliness in young adult university students. Next, we directly involve the students in generating ideas, identifying various intervention opportunities, and defining several innovative concepts, always based on their needs, expectations, and constraints. From this process, we select, detail, and map the concept that best met the requirements—a digital platform for promoting local events and communities based on user preferences and interests. We prototype a solution aligned with usability principles, seeking an intuitive, useful, and satisfactory outcome. Throughout the process, we conduct brief usability tests, following the guerrilla testing method, which allow us to optimize the evaluation and ensure higher quality and suitability of the final prototype. Finally, we validate both the usability and relevance of the platform by conducting structured usability tests, assessing satisfaction, intuitiveness, and potential of our product, both overall (using the SUS scale) and for specific functionalities (using an intuitiveness scale developed by the researcher). Subsequently, implementing chalanges to address the identified flaws.
Descrição
Palavras-chave
prevenção da solidão design de comunicação design participativo experiência do utilizador plataforma digital
Contexto Educativo
Citação
Editora
Faculdade Arquitetura, Universidade Lisboa