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Team Building Activities as a Contribution to Tourism Development: A Case Study in the North of Portugal

dc.contributor.authorFerreira, Jessica
dc.contributor.authorMarques Da Costa, Nuno
dc.contributor.authorSousa, Bruno
dc.date.accessioned2023-10-11T11:03:25Z
dc.date.available2023-10-11T11:03:25Z
dc.date.issued2023
dc.description.abstractTourism assumes a position as a source of income and development, carryings the need to segment its offer according to the motivations of the demand, giving rise to various niches that adapt their products to the market’s needs. This study aims to verify whether there is a possibility of generating a niche market, “Team Building Tourism”, by creating an integrated offer with the added value of this product. This investigation combines a mixed methodology, analysing three distinct universes: small and medium-sized companies (SMEs), large companies and tourism agents. The empirical study considers three research analyses: (1) to understand the level of knowledge about the theme and the logistics of team building activities for companies and to obtain the best results; (2) to understand the motivation of the employees who carry out team building activities, and of the companies, classifying their degree of satisfaction towards these activities; (3) to explore the position of tourism towards these team building activities. As a result, this study verified that besides the universe of the big companies being more oriented towards the importance of the investment in these activities, the SMEs admit a compensatory character. Furthermore, it was understood that team building could be sold as a tourism product directed to companies. Therefore, the agents adopt these activities as a sales strategy and contribute to combating seasonality, becoming an added value and assuming enough weight to be a new niche in the tourism market segmentation.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFerreira, J., Marques da Costa, N. & Sousa, B. (2023). Team building activities as a contribution to tourism development: a case study in the North of Portugal. In: J.V. Carvalho, A. Abreu, P. Liberato, & A. Peña (eds). Advances in Tourism, Technology and Systems. Smart Innovation, Systems and Technologies (vol 345, pp. 339-350) Springer. https://doi.org/10.1007/978-981-99-0337-5_29pt_PT
dc.identifier.doi10.1007/978-981-99-0337-5_29pt_PT
dc.identifier.isbn978-981-99-0336-8
dc.identifier.urihttp://hdl.handle.net/10451/59640
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSpringerpt_PT
dc.relation.publisherversionhttps://link.springer.com/chapter/10.1007/978-981-99-0337-5_29pt_PT
dc.subjectTourism segmentationpt_PT
dc.subjectInternal marketingpt_PT
dc.subjectHuman resources managementpt_PT
dc.subjectTeam buildingpt_PT
dc.titleTeam Building Activities as a Contribution to Tourism Development: A Case Study in the North of Portugalpt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.endPage350pt_PT
oaire.citation.startPage339pt_PT
oaire.citation.titleAdvances in Tourism, Technology and Systems. Smart Innovation, Systems and Technologiespt_PT
oaire.citation.volume345pt_PT
person.familyNameMarques da Costa
person.givenNameNuno
person.identifier.ciencia-idCD13-CD27-2ACD
person.identifier.orcid0000-0003-4859-9668
person.identifier.ridN-9118-2013
person.identifier.scopus-author-id56399055900
rcaap.rightsclosedAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublicationfc07626d-2c16-4836-9525-05047de2bd3e
relation.isAuthorOfPublication.latestForDiscoveryfc07626d-2c16-4836-9525-05047de2bd3e

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