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This thesis reports on the project developed between September 2010 and May 2011 at Deloitte Portugal, to pursuit a master’s degree in Computer Science, specialization in information systems at Faculdade de Ciências da Universidade de Lisboa. The internship aimed at the development and integration of an ECM – Enterprise Content Management module, to the company’s purchasing department based on OpenText ECM. For that, it was developed a portfolio of digital purchases for the department in order to allow easier access to digital documents, to scanned contracts and to search for information based on criteria defined by the purchasing department. This purchase folder was developed as a module for the D:Files system, which is used in the company to manage documents. We used the used the scrum methodology, which is the one that best suits the characteristics of the project, because it was necessary to present and evaluate the new module to the end users. The results met the needs listed by the department, and even exceeded them since it was possible to develop a system with a level of interaction higher than the expected by the purchases department of Deloitte Portugal. The internship, besides the objective of establishing the purchase folder, also served to deepen and apply the knowledge acquired during graduation and master's degrees in computer science, particularly the design, the development, and the project management, as well as to increase the capacity for self-learning, time management, interpersonal relationships, and understanding of the business world. On the internship it was performed additional work not planned on the original project, such as the user support and the participation in evolutionary maintenance system. So it was possible to get a continuous training on the entire D:Files project and also get an extended training on the D:Files system. The trainee also developed other projects, such as the centralization of digital information for the consulting department in the LiveLink system, the creation of Web services for use in other areas, the creation of informational web pages, the testing of D:Files system modules, the development of a system to store and deliver large files that x where previously handled in paper format, the system configuration used in the business,and the development of a system to control the company's budget.

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ECM D:Files OpenText

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