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Dealing with the non-accomplishments of functional specifications in the context of buyer-supplier relationships : a case study in the automotive industry

dc.contributor.authorMota, João
dc.contributor.authorChristl, Maximilian
dc.contributor.authorCastro, Luís Mota de
dc.date.accessioned2016-04-11T14:22:17Z
dc.date.available2016-04-11T14:22:17Z
dc.date.issued2015
dc.description.abstractThe access to technological resources and capabilities by a company may involve the establishment and development of business relationships with specific suppliers. These relationships may reflect both general, prescribed or formal purchasing orientations (i.e. adversarial vs cooperative approaches) and more specific evaluation criteria of suppliers. This paper aims to analyse the relevance of inconsistencies between the two levels for the emergence and search for solutions to failures in the accomplishment of functional specifications in the stage of series production, i.e. when both parties are interdependent. The starting point for the empirical study was non-accomplishments of functional specifications involving an auto manufacturer and some of its suppliers, followed by an exposition of the searching processes for solutions, often by trial and error, involving several departments and firms. The results of the study suggests that these processes may reflect the tensions between transactional and cooperative orientations regarding business relationships with suppliers, a fragmented view of NPD and series production activities and targets, and the lack of integration of the criteria used for the evaluation of suppliers within the customer company. In face of inconsistencies between the formal purchasing orientation and the specific frameworks used to evaluate suppliers during series production, local solutions may emerge at operational level, which may be contrasted with existing formal orientations.pt_PT
dc.identifier.citationMota, João, Maximilian Christl and Luís Mota de Castro (2015). "Dealing with the non-accomplishments of functional specifications in the context of buyer-supplier relationships : a case study in the automotive industry". European Journal of Management Studies, 20 (1): pp.19-39pt_PT
dc.identifier.issn2183-4172
dc.identifier.urihttp://hdl.handle.net/10400.5/11337
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherISEG – Departamento de Gestãopt_PT
dc.subjectBusiness Relationshipspt_PT
dc.subjectSupplier Evaluationpt_PT
dc.subjectFunctional Specificationspt_PT
dc.titleDealing with the non-accomplishments of functional specifications in the context of buyer-supplier relationships : a case study in the automotive industrypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.conferencePlaceLisboapt_PT
oaire.citation.endPage39pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage19pt_PT
oaire.citation.titleEuropean Journal of Management Studiespt_PT
oaire.citation.volume20pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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