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Publicação
Researching a Methodology for Evaluating the Accessibility of Mobile Applications
| Nome: | Descrição: | Tamanho: | Formato: | |
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| 2.8 MB | Adobe PDF |
Autores
Resumo(s)
In a world where approximately 1.3 billion people face various forms of impairment, ensuring accessibility in digital solutions is of paramount importance. Accessibility, a universal right,
ensures equitable access to information systems, irrespective of individuals’ abilities. “Mobile
accessibility” focuses on adapting websites and applications to accommodate users with disabilities on mobile devices. Smartphones, while empowering users with newfound independence,
present unique challenges due to their compact size, cognitive demands, and the rapidly evolving
technology landscape.
Ensuring accessibility in mobile applications is crucial. It requires a comprehensive, universally applicable evaluation methodology. Existing methodologies lack completeness, often
missing key steps and procedures. This work encompasses four key components: an analysis of
European Union (EU) member states’ adherence to the Web Accessibility Directive, interviews
with EU evaluators, user testing involving individuals with disabilities, and manual evaluations
of mobile applications. These components aim to comprehensively address the challenges and
limitations in the current evaluation process.
The overarching goal of this work is to streamline the evaluation of mobile applications for
accessibility. Following extensive studies and result analysis, we propose improvements focusing
on methodologies for conducting mobile accessibility evaluations. We emphasize three phases for
manual evaluations: screen selection, evaluation, and results reporting. Additionally, we underscore the importance of enforcing user testing given its relevance in identifying previously unnoticed issues, calling for more attention to this aspect. Ultimately, this research seeks to help bridge
the accessibility gap in mobile applications, contributing to a more inclusive digital environment
for individuals with disabilities.
Descrição
Tese de mestrado, Engenharia Informática, 2023, Universidade de Lisboa, Faculdade de Ciências
Palavras-chave
Acessibilidade Avaliação de Acessibilidade Móvel Metodologias de avaliação de acessibilidade Aplicações Móveis Teses de mestrado - 2023