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Inovação na Saúde
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As inovações na saúde parecem estar a emergir, cada vez mais, a um ritmo alucinante. Uma das principais e mais mediáticas inovações são aquelas que fazem a ponte entre as tecnologias de informação e a própria saúde. O aparecimento de novos serviços de informação permite aos utentes terem um papel preponderante, onde eles próprios são capazes de prevenir as suas doenças, mudando, consequentemente, todo o conceito e entendimento de cuidados de saúde. No entanto, outras questões se colocam: questões de segurança de dados, interoperabilidade e a dependência dos serviços pelas tecnologias.
Para investigar aprofundadamente a forma como são implementadas as tecnologias de informação bem como as vantagens e desvantagens foi necessário investigar o caso relativo ao NPfIT. Este projecto foi considerado como um dos maiores fracassos na implementação de sistemas de informação na saúde, pois estava embebido por calendário irreais, objetivos inconcretos, interesses eleitorais, multas devido a atrasos nos contratos e um conjunto de outros erros, que servirão como exemplo para futuras implementações deste calibre. Através das recomendações de Robert Wachter conseguimos perceber o que podia ter sido feito para evitar tal fracasso, servindo, assim, as suas recomendações como lições para projetos futuros.
Contudo, Comparou-se os resultados obtidos com o caso de Portugal e apesar de, neste aspecto, estar atrasado em relação a certos países, os primeiros sinais já são visíveis, podendo nós transportar os erros que ocorreram no caso mediático do NPfIT evitando-os e, em simultâneo, implementando as recomendações do Robert Wachter.
Verificou-se, actualmente, que a inovação nos sistemas de informação é um processo necessário e inevitável, mas nunca será bem executado se o principal objectivo não for os utentes.
Health innovations seem to be emerging at an Awesome rhythm. One of the main and most media innovations are those that make the bridge between technologies information and health. The appearance of new information services allows users to have a preponderant role, where they are able to prevent their diseases and changing the whole concept and understanding of healthcare. However other issues arise: data security issues, interoperability, and services dependency on technology. In order to investigate more in detail the way information technologies are implemented as well as the advantages and disadvantages it was necessary to investigate the NPFIT case. This project was considered as one of the biggest failures on the implementation of health information systems because it was embedded by unrealistic timelines, unrecognized goals, electoral interests, fines because of delays in contracts and a number of other errors that will serve as an example for future Implementations of this caliber. Through Rob Watcher's recommendations we were able to realize what could have been done to prevent such a failure, serving his recommendations as lessons for future projects. However, we compared the results obtained in the Portugal case and although, in this particular subject, they are behind to certain countries, the first signs are already visible, and we can carry the errors that occurred in the media case of NPfIT avoiding them and, at the same time, implementing Robert Wachter recommendations. It has now been found that innovation in information systems is a necessary and inevitable process, but it will never be well executed if the main objective is not the users.
Health innovations seem to be emerging at an Awesome rhythm. One of the main and most media innovations are those that make the bridge between technologies information and health. The appearance of new information services allows users to have a preponderant role, where they are able to prevent their diseases and changing the whole concept and understanding of healthcare. However other issues arise: data security issues, interoperability, and services dependency on technology. In order to investigate more in detail the way information technologies are implemented as well as the advantages and disadvantages it was necessary to investigate the NPFIT case. This project was considered as one of the biggest failures on the implementation of health information systems because it was embedded by unrealistic timelines, unrecognized goals, electoral interests, fines because of delays in contracts and a number of other errors that will serve as an example for future Implementations of this caliber. Through Rob Watcher's recommendations we were able to realize what could have been done to prevent such a failure, serving his recommendations as lessons for future projects. However, we compared the results obtained in the Portugal case and although, in this particular subject, they are behind to certain countries, the first signs are already visible, and we can carry the errors that occurred in the media case of NPfIT avoiding them and, at the same time, implementing Robert Wachter recommendations. It has now been found that innovation in information systems is a necessary and inevitable process, but it will never be well executed if the main objective is not the users.
Descrição
Trabalho Final de Mestrado Integrado, Ciências Farmacêuticas, Universidade de Lisboa, Faculdade de Farmácia, 2017
Palavras-chave
Inovação na saúde Tecnologias de informação NPfIT Robert Wachter Mestrado Integrado - 2017