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Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome
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Orientador(es)
Resumo(s)
This study is focused on assessing the effects of burnout as a moderator of the relationship
between employees’ quality of work life (QWL) and their perceptions of their contribution to the
organization’s productivity by integrating the QWL factors into the trichotomy of (de)motivators of
productivity in the workplace. The empirical findings resulting from an OLS multiple regression, with
interaction terms, applied to a survey administered at 514 employees in 6 European countries, point
out two important insights: (i) QWL hygiene factors (e.g., safe work environment and occupational
healthcare) positively and significantly influence the contribution to productivity; and (ii) burnout
de-motivator factors (that is, low effectiveness, cynicism, and emotional exhaustion) significantly
moderate the relationship between QWL and the contribution to productivity. Combining burnout
with other QWL components, such as occupational health, safe work, and appropriate salary, new
insights are provided concerning the restricting (i.e., low effectiveness and cynicism) and catalyzing
(emotional exhaustion) burnout components of contribution to productivity. These findings are
particularly relevant given the increased weight of burnout, mental disorders and absenteeism in the
labor market, affecting individuals’ quality of life and organizations’ performance and costs.
Descrição
Palavras-chave
burnout emotional exhaustion low effectiveness
Contexto Educativo
Citação
Leitão J, Pereira D, Gonçalves A. (2021). Quality of Work Life and Contribution to Productivity: Assessing the Moderator Effects of Burnout Syndrome. International Journal of Environmental Research and Public Health, 18(5):2425.
Editora
MDPI