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Telework and the post-covid-19 future: the portuguese ministry of justice case study
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Orientador(es)
Resumo(s)
This article aims to summarize the principal
results obtained from a study of Portuguese Ministry
of Justice employees (including courts employees)
regarding telework. Employees’ perceptions were
assessed concerning both the COVID-19 confinement
(started at the end of March 2020) and post-COVID-19
scenarios. A quantitative approach was used and data
was collected by the Directorate General for Justice
Policy (DGPJ), Ministry of Justice, Portugal, through
questionnaires applied online, between the 23rd and
30th of April 2020. It was possible to obtain 2,373
answers, from workers of 11 different entities (including
courts workers). The authors explore the assessment of
the transition into telework, the perception of quality
and intensity of work performance (telework versus
in person), the willingness to continue teleworking
after the COVID-19 pandemic for employees already
teleworking and the willingness to start teleworking
after the COVID-19 pandemic for employees currently
not teleworking. Results show the potential for
more permanent change, beyond the COVID-19
crisis management. The authors encourage both the
academic and praxis justice international communities
to conduct, collect and share similar research both
during and after the COVID-19 pandemic in order to
amass a data historic that might be useful in the next
crisis and inform a host of current debates.
Descrição
Palavras-chave
Telework. Portuguese Ministry of Justice. COVID-19. Future. Perceptions.