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Transparência Digital na Administração Direta em Portugal
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Orientador(es)
Resumo(s)
O objetivo desta dissertação consistiu em avaliar o estado da transparência digital dos
organismos públicos da Administração direta, partindo da seguinte questão de partida: Qual o nível de transparência digital da Administração direta portuguesa?
Procedeu-se ao levantamento da produção científica nesta área temática, com enfoque na literatura mais recente, procedendo à sua síntese em torno dos referenciais teóricos relevantes, designadamente, o enquadramento legal da transparência pública digital, o que permitiu identificar as dimensões da transparência digital a avaliar através de 19 indicadores diferentes.
A investigação, metodologicamente um estudo exploratório e descritivo, recorreu à
observação direta dos sítios eletrónicos da Administração, procedendo à recolha e tratamento estatístico dos dados de forma a obter um diagnóstico do seu grau de adesão à transparência digital.
Procedeu-se à observação dos portais e sítios eletrónicos dos 94 organismos da Administração direta, em referência ao ano de 2018, sendo estas entidades públicas e respetivos ministérios, posteriormente ao tratamento dos dados, classificados, em ordenação decrescente em função dos valores obtidos, num ranking geral do nível de transparência digital.
Através do presente estudo é possível afirmar que o nível da transparência digital da
Administração direta é ainda reduzido, apresentando um quadro de conformidade, com a legislação em vigor, incipiente e extremamente disperso, denotando a pouca atenção dada à temática pela maioria dos organismos.
The purpose of this dissertation is to assess the present state of online transparency in Public Administration. To that effect it was established the starting point research question: what is the online transparency level of the Portuguese Administration? It began by searching the scientific production in this area, mainly the most recent literature. The synthesis was made upon theoretical references of this matter, namely the legal framework of public online transparency. This lead to identify the analytical dimensions and the 19 different indicators that measures of online transparency. This investigation is methodologically an exploratory and descriptive research. It made use of direct observation of the official websites of the Administration for data collection. The data was then processed and statistically treated to reach a diagnosis of the online transparency level of the Administration. 94 public services websites were studied - considering the year 2018 - and the results were sorted in a general ranking of online transparency. The data was also compiled in a ministry ranking of online transparency. Based on these findings it was possible to realize that level of the online transparency of the Administration is still quite low. The degree of legal noncompliance is well spread in public services that do not prioritize this matter.
The purpose of this dissertation is to assess the present state of online transparency in Public Administration. To that effect it was established the starting point research question: what is the online transparency level of the Portuguese Administration? It began by searching the scientific production in this area, mainly the most recent literature. The synthesis was made upon theoretical references of this matter, namely the legal framework of public online transparency. This lead to identify the analytical dimensions and the 19 different indicators that measures of online transparency. This investigation is methodologically an exploratory and descriptive research. It made use of direct observation of the official websites of the Administration for data collection. The data was then processed and statistically treated to reach a diagnosis of the online transparency level of the Administration. 94 public services websites were studied - considering the year 2018 - and the results were sorted in a general ranking of online transparency. The data was also compiled in a ministry ranking of online transparency. Based on these findings it was possible to realize that level of the online transparency of the Administration is still quite low. The degree of legal noncompliance is well spread in public services that do not prioritize this matter.
Descrição
Dissertação de Mestrado em Gestão e Políticas Públicas
Palavras-chave
Administração Pública Governo eletrónico Governo Aberto Transparência Digital Sítios e portais públicos Tecnologias de Informação e Comunicação Public Administration e-Gov Open Government Online Transparency Public Websites Information and Communication Technologies
Contexto Educativo
Citação
Editora
Instituto Superior de Ciências Sociais e Políticas