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From subject matter expert to first-time leader: a grounded theory approach on learning challenges for first-time leaders in Norway

dc.contributor.advisorGonçalves, Tiago Emanuel Rodrigues
dc.contributor.authorHendricks, Patrick Fiskaa
dc.date.accessioned2025-05-29T11:18:15Z
dc.date.available2025-05-29T11:18:15Z
dc.date.issued2025-05
dc.description.abstractThe transition from Subject Matter Expert (SME) to first-time leader is a critical yet underexplored career milestone with significant implications for individual growth and organisational effectiveness. Understanding this transition is essential, as SMEs often face unique challenges when moving into leadership roles, including balancing technical expertise with relational and strategic skills. This research addresses this gap by investigating the learning challenges and strategies experienced by first-time leaders in Norwegian organisations. Employing a grounded theory methodology, this research utilised a qualitative, inductive approach to explore the lived experiences of seven first-time leaders across diverse industries. Semi-structured interviews formed the core of data collection and were analysed through thematic analysis to derive key patterns and themes. The findings reveal three major themes: (1) building relationships and trust, (2) transitioning into leadership, and (3) learning challenges. Candidates emphasised the importance of credibility, active listening, and effective delegation to establish trust and foster collaboration, particularly when managing experienced teams. Experiential learning—through trial and error, reflective practices, and peer feedback—emerged as a primary mechanism for skill development in the absence of structured mentorship and onboarding programs. This research provides actionable insights for organisations seeking to better support first-time leaders by designing tailored development frameworks. It contributes to the academic discourse on leadership transitions by highlighting the complex interplay of technical expertise, interpersonal dynamics, and psychological resilience. Ultimately, the study underscores the transformative potential of transitioning from SME to leadership, offering pathways for enhanced individual and organisational outcomes.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationHendricks, Patrick Fiskaa (2025). “From subject matter expert to first-time leader: a grounded theory approach on learning challenges for first-time leaders in Norway”. Dissertação de Mestrado. Universidade de Lisboa. Instituto Superior de Economia e Gestãopt_PT
dc.identifier.urihttp://hdl.handle.net/10400.5/101101
dc.language.isoengpt_PT
dc.publisherInstituto Superior de Economia e Gestãopt_PT
dc.subjectFirst-time leadershippt_PT
dc.subjectSubject matter expertspt_PT
dc.subjectTransitioning to leadershippt_PT
dc.subjectOrganisational support for new leaderspt_PT
dc.subjectGrounded theorypt_PT
dc.subjectSemi-structured interviewspt_PT
dc.titleFrom subject matter expert to first-time leader: a grounded theory approach on learning challenges for first-time leaders in Norwaypt_PT
dc.typemaster thesis
dspace.entity.typePublication
rcaap.rightsclosedAccesspt_PT
rcaap.typemasterThesispt_PT

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