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Linking benefits to balanced scorecard strategy map
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Autores
Orientador(es)
Resumo(s)
In this paper the authors propose a link between the Benefits Dependency Network, from a Benefits Management approach, and a Strategy Map, from Balanced Scorecard, to improve the management of business benefits and to ensure that actions taken along the investment life-cycle lead to foreseen benefits realization. The goal of this integration is to build a framework that combines useful features of both methods. We sustain that they can be complementary. As a Strategy Map is committed with strategic alignment, communication and monitoring of strategy execution at all levels of an organization, a Benefits Dependency Network is aimed at explaining how benefits are going to be obtained through organizational change. Using the results of a case-study research, we explain how a Strategy Map can cross with the Benefits Dependency Network. The integrated contribution is meant to increase the investments effectiveness, giving to stakeholders the confidence on a clearer delivery path for their expected benefits
Descrição
Palavras-chave
Benefits Management Balanced Scorecard Strategy Map IS/IT Investments
Contexto Educativo
Citação
Gomes, Jorge; Mário Romão and Mário Caldeira.(2013). "Linking benefits to balanced scorecard strategy map." Advances in Information Systems and Technologies, AISC 206: pp. 357-369.
Editora
Springer Verlag