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Orientador(es)
Resumo(s)
This research seeks to explore academics’ perceptions of the importance and
degree of implementation of the Standards and Guidelines for Quality Assurance
in the European Higher Education Area (ESG) for internal quality assurance. It
uses empirical evidence from Portugal, gathered via a questionnaire given to all
university academics. Results show academics’ perceptions of the importance and
implementation of the ESG in their institutions to be quite positive. Nevertheless,
academics tend to find the standards more important than effectively implemented.
Furthermore, significant differences in perceptions emerge between groups of
academics. This study intends to contribute to a better understanding of the
implementation of quality management practices in universities, and the influence
of the ESG in this process.
Descrição
Palavras-chave
quality management European Standards and Guidelines (ESG) universities Portugal importance implementation
Contexto Educativo
Citação
Manatos, Maria J., Maria J. Rosa e Cláudia S. Sarrico (2015). The importance and degree of implementation of the European standards and guidelines for internal quality assurance in universities: the views of Portuguese academics, Tertiary Education and Management, 21(3): 245-261, https://doi.org/10.1080/13583883.2015.1061587
Editora
Springer
